Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jurisdiction-Specific
Service
VIC
NSW
QLD
WA
SA
ACT
Service Issue - Payment File Response
Incident Report for PEXA
Resolved
This incident has been resolved.
Posted Aug 08, 2022 - 16:08 AEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2022 - 15:34 AEST
Investigating
We’re aware of a payment file response issue that’s impacting Macquarie Bank Limited (MBL) and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Macquarie Bank Limited (MBL) to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Posted Aug 08, 2022 - 15:17 AEST
This incident affected: Financial Settlement Services.