We’re aware of a payment file response issue that’s impacting WBC and their transactions.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' for longer than usual until the issue is fixed.
We’re working with WBC to resolve this issue.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.
We’ll provide you with an update within the hour.
Posted Nov 26, 2021 - 15:37 AEDT
This incident affected: Financial Settlement Services.