PEXA advises the payment file response issue impacting WBC transactions has now been resolved.
Impacted Workspaces that had commenced settling will now proceed as expected.
Posted Dec 06, 2019 - 16:42 AEDT
Identified
The payment file response issue impacting WBC transactions remains ongoing.
If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' for longer than usual until the underlying issue is resolved.
PEXA is working with WBC to resolve the issue.
Posted Dec 06, 2019 - 16:01 AEDT
Investigating
PEXA is aware of a payment file response issue impacting WBC transactions.
If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' for longer than usual until the underlying issue is resolved.
PEXA is working with WBC to resolve the issue.
Posted Dec 06, 2019 - 15:13 AEDT
This incident affected: Financial Settlement Services.