PEXA Status - Service Issue - Payment File Response

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Jurisdiction-Specific

Service

VIC

NSW

QLD

ACT

Service Issue - Payment File Response

Incident Report for PEXA

Resolved

This incident has been resolved.

Posted Nov 15, 2021 - 17:41 AEDT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 15, 2021 - 17:17 AEDT

Investigating

We’re aware of a payment file response issue that’s impacting some transactions.

If your workspace is affected it may remain in a status of 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.

Posted Nov 15, 2021 - 17:02 AEDT

This incident affected: Financial Settlement Services.