We can confirm the payment file response issue impacting NAB and their transactions is now resolved.
Impacted workspaces that have commenced settling will now proceed as expected.
We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Posted Dec 02, 2021 - 15:56 AEDT
Update
We are continuing to fix a payment file response issue impacting NAB and its transactions.
If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We’re sorry for the inconvenience this is causing you and your clients.
We’ll provide you with an update within the hour.
Posted Dec 02, 2021 - 15:29 AEDT
Update
We are continuing to fix a payment file response issue impacting NAB and its transactions.
If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We’re sorry for the inconvenience this is causing you and your clients.
We’ll provide you with an update within the hour.
Posted Dec 02, 2021 - 14:43 AEDT
Update
We are continuing to fix a payment file response issue impacting NAB and its transactions.
If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We’re sorry for the inconvenience this is causing you and your clients.
We’ll provide you with an update within the hour.
Posted Dec 02, 2021 - 13:46 AEDT
Update
We are continuing to fix a payment file response issue impacting NAB and its transactions.
If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We’re sorry for the inconvenience this is causing you and your clients.
We’ll provide you with an update within the hour.
Posted Dec 02, 2021 - 12:35 AEDT
Identified
We are continuing to fix a payment file response issue impacting NAB and its transactions.
If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We’re sorry for the inconvenience this is causing you and your clients.
We’ll provide you with an update within the hour.
Posted Dec 02, 2021 - 11:25 AEDT
This incident affected: Financial Settlement Services.