PEXA Service Issue

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Jurisdiction-Specific

Service

VIC

NSW

QLD

ACT

PEXA Service Issue

Incident Report for PEXA

Resolved

We can confirm that the previously reported signing issue impacting users with Symantec issued digital certificates is now resolved.

Further updates can be found here: https://websitesecurity.status.digicert.com/

Posted Jun 19, 2020 - 20:10 AEST

Monitoring

Posted Jun 19, 2020 - 18:52 AEST

Identified

We can confirm that the signing issue being encountered is only impacting users with Symantec issued digital certificates. Digicert is aware of the issue and working to resolve. PEXA issued digital certificates are not impacted.

Further updates can be found here: https://websitesecurity.status.digicert.com/

Posted Jun 19, 2020 - 17:24 AEST

Investigating

We are currently investigating an issue impacting some users when signing.

Posted Jun 19, 2020 - 16:53 AEST

This incident affected: Workspace Creation, Document Preparation & Lodgement Services (VIC, NSW, QLD, WA, SA, ACT).