System Status

Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jurisdiction-Specific
Service
VIC
NSW
QLD
WA
SA
ACT
All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Stamp Duty Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Financial Settlement Services ? Operational
Login & Multi-Factor Authentication Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 17, 2024
Service Issue - Payment File Response
Resolved - The payment file response issue impacting WBC’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
May 17, 16:51 AEST
Update - We can confirm the payment file response issue impacting WBC and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
May 17, 15:46 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 17, 15:43 AEST
Investigating - We’re aware of a payment file response issue that’s impacting WBC and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with WBC to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
May 17, 14:55 AEST
May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024
Service Issue - ACT
Resolved - This incident has been resolved.
May 14, 13:21 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 12:29 AEST
Update - We are continuing to investigate this issue.
May 14, 12:00 AEST
Investigating - We are currently investigating an issue impacting services in ACT.

This means that there may be delays with Lodgement and Lodgement Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
May 14, 10:59 AEST
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Service Issue - Payment File Response
Resolved - The payment file response issue impacting Bank of Queensland’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
May 9, 12:10 AEST
Identified - We are continuing to fix a payment file response issue impacting Bank of Queensland and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
May 9, 11:34 AEST
Investigating - We’re aware of a payment file response issue that’s impacting BOQ and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with BOQ to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
May 9, 10:51 AEST
May 8, 2024

No incidents reported.

May 7, 2024
Service Issue - Payment File Response
Resolved - The payment file response issue impacting The RBA’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
May 7, 18:01 AEST
Identified - We are continuing to fix a payment file response issue impacting The RBA and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
May 7, 17:28 AEST
Update - We’re continuing to investigate a payment response issue that’s impacting the RBA and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with the RBA to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
May 7, 16:37 AEST
Investigating - We’re aware of a payment file response issue that’s impacting the RBA and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with the RBA to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
May 7, 15:36 AEST
May 6, 2024
Service Issue - Payment File Response
Resolved - The payment file response issue impacting MBL’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
May 6, 16:04 AEST
Monitoring - We can confirm the payment file response issue impacting MBL and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your clients.
May 6, 15:09 AEST
Investigating - We’re aware of a payment file response issue that’s impacting MBL and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with MBL to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
May 6, 14:18 AEST
QRO Maintenance
Completed - The scheduled maintenance has been completed.
May 6, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 17:00 AEST
Update - QRO Online will be under planned maintenance from 5pm Friday 3 May until 6am Tuesday 7 May. During this time, you won’t be able to log in or use the QRO Online system.
May 3, 10:48 AEST
Update - We will be undergoing scheduled maintenance during this time.
May 3, 10:40 AEST
Scheduled - QRO Online will be under planned maintenance from 5pm Friday 3 May until 6am Tuesday 7 May. During this time, you won’t be able to log in or use the QRO Online system.
May 1, 15:26 AEST
May 5, 2024
System Maintenance
Completed - The scheduled maintenance has been completed.
May 5, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 08:00 AEST
Scheduled - PEXA will be conducting a system upgrade release on Saturday 4th May 2024 from 8:00am – midnight.

Please note the following:
- There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
- Some users may experience slower response times. We kindly request your patience during the release window.
- Some features may not be available during the release window. If this occurs, please retry after the release window.
Apr 30, 13:42 AEST
May 4, 2024
May 3, 2024
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