Resolved -
This incident has been resolved.
Jan 19, 09:48 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results. Please proceed with signing applicable documents and financial settlement if required.
Jan 19, 00:32 AEDT
Update -
PEXA is aware of an issue impacting the signing of documents and/or the financial settlement schedule within select Workspaces.
This issue is due to a fault in our platform release which was deployed over the weekend.
As a result, some users may encounter a “500 error” message when attempting to sign.
PEXA is working urgently to resolve this issue and will provide a further update as soon as possible.
Jan 18, 17:02 AEDT
Update -
We are continuing to investigate this issue.
Jan 18, 16:12 AEDT
Update -
We are continuing to investigate this issue.
Jan 18, 15:03 AEDT
Update -
We are continuing to investigate this issue.
Jan 18, 13:52 AEDT
Investigating -
We've received reports of some Members experiencing 500 errors upon signing documents and/or financial settlement in some workspaces. This is currently being investigated.
Jan 18, 13:02 AEDT