System Status

Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jurisdiction-Specific
Service
VIC
NSW
QLD
WA
SA
ACT
All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Stamp Duty Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Financial Settlement Services ? Operational
Login & Multi-Factor Authentication Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 10, 2023

No incidents reported today.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023
Service Issue - NSW
Resolved - This incident has been resolved.
Dec 4, 17:51 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 16:44 AEDT
Investigating - We are currently investigating an issue impacting Stamp Duty Services in New South Wales.

This means that there may be delays with Stamp Duty Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
Dec 4, 15:46 AEDT
Service Issue - SA
Resolved - This incident has been resolved.
Dec 4, 16:34 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 15:56 AEDT
Investigating - We are currently investigating an issue impacting Stamp Duty Services in South Australia.

This means that there may be delays with Stamp Duty Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
Dec 4, 15:47 AEDT
Dec 3, 2023
System Upgrade
Completed - The scheduled maintenance has been completed.
Dec 3, 00:02 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 08:00 AEDT
Scheduled - PEXA will be conducting a system upgrade release on Saturday 2nd December 2023 from 8:00am – midnight.

Please note the following:
- There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
- Some users may experience slower response times. We kindly request your patience during the release window.
- Some features may not be available during the release window. If this occurs, please retry after the release window.
Nov 29, 15:40 AEDT
Dec 2, 2023
Dec 1, 2023
Service Issue - WA
Resolved - The reported issue impacting Transfer Duty in Western Australia is now resolved.

Transfer Duty Verification is now operating as normal.

We apologise for any inconvenience caused to you and the buyers and sellers you represent and thank you for your patience.
Dec 1, 15:51 AEDT
Investigating - We are currently investigating an issue impacting Transfer Duty Services in Western Australia.

This means that there may be delays with Transfer Duty Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
Dec 1, 13:14 AEDT
Nov 30, 2023
System Maintenance
Completed - The scheduled maintenance has been completed.
Nov 30, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 23:00 AEDT
Scheduled - PEXA will be conducting system maintenance on Wednesday 29th November from 11:00pm to 1am AEDT.
Please note the following:
Some users may experience slower response times. We kindly request your patience during the deployment window.
Some features may not be available during the deployment window. If this occurs, please retry after the conclusion of the release.
Nov 29, 20:36 AEDT
Nov 29, 2023
Nov 28, 2023
Service Issue - NSW
Resolved - This incident has been resolved.
Nov 28, 17:07 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 16:51 AEDT
Update - We are continuing to investigate this issue.
Nov 28, 14:40 AEDT
Update - We are continuing to investigate this issue.
Nov 28, 13:11 AEDT
Update - We are continuing to investigate this issue.
Nov 28, 11:44 AEDT
Investigating - We are currently investigating an issue impacting Stamp Duty Services in New South Wales.

This means that there may be delays with Stamp Duty Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
Nov 28, 10:33 AEDT
Service Issue - SA
Resolved - This incident has been resolved.
Nov 28, 10:40 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 10:10 AEDT
Investigating - We are currently investigating an issue impacting services in South Australia.

This means that there may be delays with Lodgement and Lodgement Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
Nov 28, 09:21 AEDT
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

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