Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
State-Specific Services
Service
VIC
NSW
QLD
WA
SA
All Systems Operational

About This Site

Please note that the statuses on the Status Page only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions (refer to hours of operation - https://www.pexa.com.au/hours-of-operation)

Workspace Creation, Document Preparation & Lodgement Services ? Operational
Victoria Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Stamp Duty Services ? Operational
Victoria Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Financial Settlement Services ? Operational
Login & Multi-Factor Authentication ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System maintenance Oct 2, 08:30 - Oct 3, 00:00 AEST
PEXA will be conducting system maintenance on Saturday 2 October from 8:30am to midnight, AEST.

As a result, Lodgement Verification in Western Australia and South Australia will not be available during this time.
System
Posted on Sep 22, 16:56 AEST
Past Incidents
Sep 23, 2021

No incidents reported today.

Sep 22, 2021

No incidents reported.

Sep 21, 2021
Resolved - This incident has been resolved.
Sep 21, 16:26 AEST
Investigating - PEXA is aware of a payment file response issue impacting ANZ transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.

PEXA is working with ANZ to resolve the issue.
Sep 21, 15:46 AEST
Resolved - The slow response times issue reported with PEXA has now been resolved.
We’re sorry for the inconvenience this has caused you and the buyers and s
Sep 21, 13:25 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 17:33 AEST
Update - We are continuing to investigate this issue.
Sep 20, 16:45 AEST
Update - We are continuing to investigate this issue.
Sep 20, 15:54 AEST
Investigating - We’re currently investigating reports of slow response times with PEXA’s platform.
We’re sorry for the inconvenience this is causing you.
We’ll provide you with an update within the hour.
Sep 20, 14:35 AEST
Sep 20, 2021
Resolved - The slow response times issue reported with PEXA has now been resolved.
We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Sep 20, 13:57 AEST
Monitoring - We can confirm the slow response time issue within PEXA is now resolved.
We’re keeping an eye on platform speeds and will let you know if anything changes.
We’re sorry for the inconvenience this has caused you and your clients.
You’ll receive an update in within the hour.
Sep 20, 12:53 AEST
Identified - We've identified the issue which is impacting PEXA response times and we’re fixing this now.
We apologise for the inconvenience this is causing you and your clients.
We’ll provide you with an update within the hour.
Sep 20, 12:48 AEST
Update - We are continuing to investigate this issue.
Sep 20, 12:00 AEST
Investigating - We are aware of an issue impacting some members, who may encounter slow response times within the PEXA Exchange. We’re sorry for the disruption this has caused you and we thank you for your patience. We’ll provide you with an update as soon as possible.
Sep 20, 11:48 AEST
Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021
Resolved - This incident has been resolved.
Sep 13, 15:23 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 12:09 AEST
Investigating - PEXA is aware of a payment file response issue impacting transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.

PEXA is working to resolve the issue.
Sep 13, 10:32 AEST
Sep 12, 2021

No incidents reported.

Sep 11, 2021
Resolved - PEXA advises the payment file response issue impacting Bank of Queensland transactions has now been resolved.
Sep 11, 19:14 AEST
Monitoring - PEXA advises the payment file response issue impacting Bank of Queensland transactions has now been resolved.
Sep 11, 18:17 AEST
Update - We are continuing to monitor a payment file response issue impacting Bank of Queensland and its transactions.

If your workspace is impacted and has Settled it will likely remain in a status of 'Completed and Disbursing' for longer than usual until the issue is fixed.
Workspaces which did not settle will revert to a status of 'In Preparation' and settlement will need to be rebooked for the next business day.

PEXA is working with Bank of Queensland to resolve the issue.
Sep 10, 19:59 AEST
Identified - We are continuing to monitor a payment file response issue impacting Bank of Queensland and its transactions.

If your workspace is impacted and has Settled it will likely remain in a status of 'Completed and Disbursing' for longer than usual until the issue is fixed.
Workspaces which did not settle will revert to a status of 'In Preparation' and settlement will need to be rebooked for the next business day.

We’re sorry for the inconvenience this is causing you and your clients.
Sep 10, 17:54 AEST
Investigating - We are currently investigating this issue.
Sep 10, 16:25 AEST
Identified - We are continuing to monitor a payment file response issue impacting Bank of Queensland transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.

PEXA is working with Bank of Queensland to resolve the issue.
Sep 10, 15:34 AEST
Monitoring - We are continuing to monitor a payment file response issue impacting Bank of Queensland transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.

PEXA is working with Bank of Queensland to resolve the issue.
Sep 10, 14:35 AEST
Update - We are continuing to investigate a payment file response issue impacting Bank of Queensland transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.

PEXA is working with Bank of Queensland to resolve the issue.
Sep 10, 13:31 AEST
Investigating - PEXA is aware of a payment file response issue impacting Bank of Queensland transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.

PEXA is working with Bank of Queensland to resolve the issue.
Sep 10, 12:32 AEST
Sep 10, 2021
Sep 9, 2021

No incidents reported.