PEXA Status

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Jurisdiction-Specific

Service

VIC

NSW

QLD

ACT

TAS

All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services Operational

VIC Operational

NSW Operational

QLD Operational

WA Operational

SA Operational

ACT Operational

TAS Operational

Stamp Duty Services Operational

VIC Operational

NSW Operational

QLD Operational

WA Operational

SA Operational

ACT Operational

TAS Operational

Digital Signing Validation Operational

Mobile Signing Validation Operational

Financial Settlement Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 3, 2024

No incidents reported today.

Dec 2, 2024

Service Issue - ACT

Resolved - This incident has been resolved.
Dec 2, 17:33 AEDT

Update - We are continuing to investigate this issue.
Dec 2, 17:11 AEDT

Investigating - We are currently investigating an issue impacting services in ACT.

This means that there may be delays with Lodgement and Lodgement Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
Dec 2, 16:35 AEDT

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

Service Issue - Payment File Response

Resolved - The payment file response issue impacting all transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Nov 25, 16:05 AEDT

Update - We can confirm the payment file response issue impacting all transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We're continuing to keep a close eye on this and we apologise again for the disruption this has caused you and your clients.
Nov 25, 14:57 AEDT

Monitoring - We can confirm the payment file response issue impacting all transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Nov 25, 14:05 AEDT

Identified - We are continuing to fix a payment file response issue all transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling'

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Nov 25, 12:46 AEDT

Update - We’re aware of a payment file response issue that’s impacting all transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' for longer than usual until the issue is fixed.

We’re still working to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Nov 25, 11:53 AEDT

Update - We’re aware of a payment file response issue that’s impacting all transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' for longer than usual until the issue is fixed.

We’re continuing to work on resolving this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Nov 25, 10:54 AEDT

Investigating - We’re aware of a payment file response issue that’s impacting all transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Nov 25, 09:55 AEDT

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

Service Issue - Payment File Response

Resolved - The payment file response issue impacting ANZ's transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Nov 20, 17:17 AEDT

Monitoring - We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Nov 20, 16:05 AEDT

Update - We are continuing to fix a payment file response issue impacting ANZ and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We are sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Nov 20, 15:46 AEDT

Identified - We are continuing to fix a payment file response issue impacting ANZ and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Nov 20, 14:45 AEDT

Update - We’re aware of a payment file response issue that’s impacting ANZ and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We are continuing to work with ANZ to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Nov 20, 13:50 AEDT

Investigating - We’re aware of a payment file response issue that’s impacting ANZ and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with ANZ to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Nov 20, 12:49 AEDT

Service Issue - SA

Resolved - This incident has been resolved.
Nov 20, 14:23 AEDT

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 14:00 AEDT

Identified - The issue has been identified and a fix is being implemented.
Nov 20, 12:58 AEDT

Update - We are continuing to investigate this issue.
Nov 20, 12:20 AEDT

Update - We are continuing to investigate this issue.
Nov 20, 11:36 AEDT

Update - We are continuing to investigate this issue.
Nov 20, 10:28 AEDT

Investigating - We are currently investigating an issue impacting Stamp Duty Services in South Australia.

This means that there may be delays with Stamp Duty Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
Nov 20, 09:21 AEDT

Nov 19, 2024

No incidents reported.