System Status

Current Status
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Service
VIC
NSW
QLD
WA
SA
Service Issue - QLD
Investigating - We are currently investigating an issue impacting Stamp Duty Services in QLD.

As a result, Stamp Duty Verification may experience delays
Apr 2, 18:35 AEDT
Service Issue - SA
Identified - SA OSR is currently experiencing a network latency issue that may affect some services.

Some members are receiving a notification that Stamp Duty Verification (SDV) has failed. SA members who have previously completed a successful SDV, should ignore this message and proceed as normal. For those who have not yet completed a successful SDV, please try again later.
Mar 25, 11:33 AEDT
Update - We are continuing to investigate this issue.
Mar 25, 11:32 AEDT
Update - A latency issue impacting Stamp Duty Verification (SDV) in SA is currently being investigated.

Some members are receiving a notification that SDV has failed. SA members who have previously completed a successful SDV, should ignore this message and proceed as normal.

For those who have not yet completed a successful SDV, please try again later.
Mar 23, 16:54 AEDT
Investigating - We are currently investigating an issue impacting Stamp Duty Services in SA.

As a result, Stamp Duty Verification may experience delays.
Mar 23, 11:01 AEDT

About This Site

Please note that the statuses on the Status Page only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions (refer to hours of operation - https://www.pexa.com.au/hours-of-operation)

Workspace Creation, Document Preparation & Lodgement Services ? Operational
Victoria Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
Stamp Duty Services ? Degraded Performance
Victoria Operational
NSW Operational
QLD Degraded Performance
WA Operational
SA Degraded Performance
Financial Settlement Services ? Operational
Login & Multi-Factor Authentication ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 3, 2020

No incidents reported today.

Apr 1, 2020

No incidents reported.

Mar 31, 2020
Login Service Issue
Resolved - The previously reported issue impacting some users when logging into PEXA is now resolved.
Mar 31, 13:04 AEDT
Monitoring - The previously reported issue impacting some users when logging into PEXA is now resolved.
Mar 31, 11:57 AEDT
Investigating - PEXA is aware of an issue impacting some users, who may receive an error when logging into PEXA Exchange.

If you encounter an error, please refresh your browser and try again.
Mar 31, 10:19 AEDT
Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020
Payment File Response - Service Issue
Resolved - PEXA advises the payment file response issue impacting NAB transactions has been resolved.

Impacted Workspaces that had commenced settling will now proceed as expected, however, we will continue to monitor the performance of transactions.
Mar 26, 17:25 AEDT
Monitoring - The payment file response issue impacting NAB transactions is now fixed, however, we will continue to monitor performances over the next hour.

A final update will be provided within the hour.
Mar 26, 16:31 AEDT
Identified - PEXA is aware of a payment file response issue impacting NAB transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.

PEXA is working with NAB to resolve the issue.
Mar 26, 16:08 AEDT
Mar 25, 2020
Payment File Response - Service Issue
Resolved - PEXA advises the payment file response issue impacting NAB transactions has been resolved.

Impacted Workspaces that had commenced settling will now proceed as expected, however, we will continue to monitor the performance of transactions.
Mar 25, 15:24 AEDT
Update - PEXA is continuing to monitor the payment file response issue impacting NAB transactions.

An update will be provided within the hour.
Mar 25, 13:56 AEDT
Monitoring - The payment file response issue impacting NAB transactions is now fixed, however, we will continue to monitor performances over the next hour.

A final update will be provided within the hour.
Mar 25, 12:26 AEDT
Identified - PEXA is aware of a payment file response issue impacting NAB transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.

PEXA is working with NAB to resolve the issue.
Mar 25, 11:52 AEDT
Investigating - PEXA is aware of a payment file response issue impacting NAB transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.

PEXA is working with NAB to resolve the issue.
Mar 25, 11:20 AEDT
Mar 24, 2020
Service Issue - QLD
Resolved - The previously reported maintenance impacting Stamp Duty Services in QLD is now resolved.

Stamp Duty Verification services have now returned to normal.
Mar 24, 20:44 AEDT
Update - QLD OSR has advised us that QLD Stamp Duty Services via OSRconnect continues to undergo maintenance.

As a result, Stamp Duty Verification will be unavailable.
Mar 24, 19:22 AEDT
Identified - QLD OSR has advised us that QLD Stamp Duty Services via OSRconnect will be unavailable from 2:30PM AEST until 5:00PM AEST (local QLD time) today.

As a result, Stamp Duty Verification will be unavailable.
Mar 24, 15:28 AEDT
Mar 23, 2020
Service Issue - Payment File Response
Resolved - PEXA advises the payment file response issue impacting Bendigo Bank transactions has now been resolved.

Impacted Workspaces that had commenced settling will now proceed as expected.
Mar 23, 15:49 AEDT
Monitoring - PEXA advises the payment file response issue impacting Bendigo Bank transactions has now been resolved.

Impacted Workspaces that had commenced settling will now proceed as expected.
Mar 23, 13:58 AEDT
Investigating - PEXA is aware of a payment file response issue impacting Bendigo Bank transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.

PEXA is working with Bendigo Bank to resolve the issue.
Mar 23, 12:20 AEDT
Mar 22, 2020

No incidents reported.

Mar 21, 2020
Scheduled Maintenance
Resolved - This incident has been resolved.
Mar 21, 13:58 AEDT
Monitoring - During a scheduled minor maintenance activity, users may have experienced login issues to PEXA between 10am - 11.30am.

The maintenance activity is scheduled for completion at approximately 1pm and we are expecting no additional impact to users.
Mar 21, 12:34 AEDT
Mar 20, 2020
Service Issue - SA
Resolved - The previously reported issue impacting Stamp Duty Services in SA is now resolved.

Stamp Duty Verification services have now returned to normal.
Mar 20, 17:49 AEDT
Identified - We are continuing to investigate an issue impacting Stamp Duty Services in SA.

As a result, Stamp Duty Verification may experience delays.
Mar 20, 14:55 AEDT
Investigating - We are currently investigating an issue impacting Stamp Duty Services in SA.

As a result, Stamp Duty Verification may experience delays.
Mar 20, 11:42 AEDT
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