Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
State-Specific Services
Service
VIC
NSW
QLD
WA
SA
All Systems Operational

About This Site

Please note that the statuses on the Status Page only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions (refer to hours of operation - https://www.pexa.com.au/hours-of-operation)

Workspace Creation, Document Preparation & Lodgement Services ? Operational
Victoria Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Stamp Duty Services ? Operational
Victoria Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Financial Settlement Services ? Operational
Login & Multi-Factor Authentication ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 25, 2021

No incidents reported today.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021
Resolved - The previously reported issue of slow response times within PEXA is now resolved.
Jan 21, 17:56 AEDT
Monitoring - Performance is now operational. We will continue to monitor.
Jan 21, 16:27 AEDT
Investigating - We've received reports of some Members experiencing slow response times within PEXA Exchange which we are currently investigating.
Jan 21, 14:47 AEDT
Jan 20, 2021
Resolved - This incident has been resolved.
Jan 20, 14:32 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 13:45 AEDT
Update - We are continuing to investigate this issue.
Jan 20, 12:44 AEDT
Update - We are continuing to investigate this issue.
Jan 20, 11:45 AEDT
Update - We are continuing to investigate this issue.
Jan 20, 10:58 AEDT
Investigating - We've received reports of some Members experiencing slow response times within PEXA Exchange which we are currently investigating.
Jan 20, 10:39 AEDT
Jan 19, 2021
Resolved - This incident has been resolved.
Jan 19, 09:48 AEDT
Monitoring - A fix has been implemented and we are monitoring the results. Please proceed with signing applicable documents and financial settlement if required.
Jan 19, 00:32 AEDT
Update - PEXA is aware of an issue impacting the signing of documents and/or the financial settlement schedule within select Workspaces.
This issue is due to a fault in our platform release which was deployed over the weekend.
As a result, some users may encounter a “500 error” message when attempting to sign.
PEXA is working urgently to resolve this issue and will provide a further update as soon as possible.
Jan 18, 17:02 AEDT
Update - We are continuing to investigate this issue.
Jan 18, 16:12 AEDT
Update - We are continuing to investigate this issue.
Jan 18, 15:03 AEDT
Update - We are continuing to investigate this issue.
Jan 18, 13:52 AEDT
Investigating - We've received reports of some Members experiencing 500 errors upon signing documents and/or financial settlement in some workspaces. This is currently being investigated.
Jan 18, 13:02 AEDT
Jan 18, 2021
Jan 17, 2021

No incidents reported.

Jan 16, 2021
Completed - The scheduled maintenance has been completed.
Jan 16, 19:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 08:30 AEDT
Scheduled - PEXA will be conducting a system maintenance release on Saturday 16th of January from 8:30am – 7:00pm

Please note the following:

There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
Some users may experience slower response times. We kindly request your patience during the deployment window.
Some features may not be available during the deployment window. If this occurs, please retry after the conclusion of the release.
Jan 14, 21:29 AEDT
Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.