PEXA Status

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

State-Specific Services

Service

VIC

NSW

QLD

All Systems Operational

About This Site

Please note that the statuses on the Status Page only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions (refer to hours of operation - https://www.pexa.com.au/hours-of-operation)

Workspace Creation, Document Preparation & Lodgement Services Operational

Victoria Operational

NSW Operational

QLD Operational

WA Operational

SA Operational

ACT Operational

Stamp Duty Services Operational

Victoria Operational

NSW Operational

QLD Operational

WA Operational

SA Operational

ACT Operational

Financial Settlement Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 25, 2021

No incidents reported today.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

PEXA Performance Issue

Resolved - The previously reported issue of slow response times within PEXA is now resolved.
Jan 21, 17:56 AEDT

Monitoring - Performance is now operational. We will continue to monitor.
Jan 21, 16:27 AEDT

Investigating - We've received reports of some Members experiencing slow response times within PEXA Exchange which we are currently investigating.
Jan 21, 14:47 AEDT

Jan 20, 2021

PEXA Performance Issue

Resolved - This incident has been resolved.
Jan 20, 14:32 AEDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 13:45 AEDT

Update - We are continuing to investigate this issue.
Jan 20, 12:44 AEDT

Update - We are continuing to investigate this issue.
Jan 20, 11:45 AEDT

Update - We are continuing to investigate this issue.
Jan 20, 10:58 AEDT

Investigating - We've received reports of some Members experiencing slow response times within PEXA Exchange which we are currently investigating.
Jan 20, 10:39 AEDT

Jan 19, 2021

PEXA Workspace signing issue

Resolved - This incident has been resolved.
Jan 19, 09:48 AEDT

Monitoring - A fix has been implemented and we are monitoring the results. Please proceed with signing applicable documents and financial settlement if required.
Jan 19, 00:32 AEDT

Update - PEXA is aware of an issue impacting the signing of documents and/or the financial settlement schedule within select Workspaces.
This issue is due to a fault in our platform release which was deployed over the weekend.
As a result, some users may encounter a “500 error” message when attempting to sign.
PEXA is working urgently to resolve this issue and will provide a further update as soon as possible.
Jan 18, 17:02 AEDT

Update - We are continuing to investigate this issue.
Jan 18, 16:12 AEDT

Update - We are continuing to investigate this issue.
Jan 18, 15:03 AEDT

Update - We are continuing to investigate this issue.
Jan 18, 13:52 AEDT

Investigating - We've received reports of some Members experiencing 500 errors upon signing documents and/or financial settlement in some workspaces. This is currently being investigated.
Jan 18, 13:02 AEDT

Jan 18, 2021

Jan 17, 2021

No incidents reported.

Jan 16, 2021

System Maintenance

Completed - The scheduled maintenance has been completed.
Jan 16, 19:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 08:30 AEDT

Scheduled - PEXA will be conducting a system maintenance release on Saturday 16th of January from 8:30am – 7:00pm

Please note the following:

There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
Some users may experience slower response times. We kindly request your patience during the deployment window.
Some features may not be available during the deployment window. If this occurs, please retry after the conclusion of the release.
Jan 14, 21:29 AEDT

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.