System Status

Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jurisdiction-Specific
Service
VIC
NSW
QLD
WA
SA
ACT
TAS
All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
Stamp Duty Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
Digital Signing Validation Operational
Mobile Signing Validation Operational
Financial Settlement Services ? Operational
Login & Multi-Factor Authentication Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System Maintenance - Planned Outage Oct 26, 2024 08:00-14:00 AEDT
PEXA is planning a scheduled maintenance. From Saturday 26th Oct 8:00am to 2:00pm AEDT the PEXA Exchange, Plus, Planner, Projects will be temporarily unavailable.

We apologies for any inconvenience this may cause and appreciate your understanding.

If you have any questions, please contact our Support Team via support@pexa.com.au
Posted on Oct 21, 2024 - 08:49 AEDT
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024
Service Issue - Payment File Response
Resolved - The payment file response issue impacting Macquarie Bank’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Oct 21, 17:08 AEDT
Monitoring - We can confirm the payment file response issue impacting Macquarie Bank and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your clients.
Oct 21, 16:07 AEDT
Investigating - We’re aware of a payment file response issue that’s impacting Macquarie Bank and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Macquarie Bank to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Oct 21, 15:19 AEDT
Oct 20, 2024
System Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 08:00 AEDT
Scheduled - PEXA will be conducting a system maintenance release on Saturday 19th October 2024 from 8:00am – midnight.

Please note the following:
- There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
- Some users may experience slower response times. We kindly request your patience during the release window.
- Some features may not be available during the release window. If this occurs, please retry after the release window.
Oct 14, 14:35 AEDT
Oct 19, 2024
Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024
Service Issue - ASL Payment File Response
Resolved - The payment file response issue impacting ASL’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Oct 15, 14:36 AEDT
Monitoring - We can confirm the payment file response issue impacting ASL and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Oct 15, 12:55 AEDT
Investigating - We’re aware of a payment file response issue that’s impacting ASL and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with ASL to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Oct 15, 12:38 AEDT
Oct 14, 2024
Service Issue - Payment File Response
Resolved - The payment file response issue impacting ANZ’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Oct 14, 18:22 AEDT
Monitoring - We can confirm the payment file response issue impacting Australia and New Zealand Banking Group and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your clients.
Oct 14, 17:17 AEDT
Identified - We are continuing to fix a payment file response issue impacting Australia and New Zealand Banking Group and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Oct 14, 16:11 AEDT
Investigating - We’re aware of a payment file response issue that’s impacting Australia and New Zealand Banking Group and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Australia and New Zealand Banking Group to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Oct 14, 15:01 AEDT
Service Issue - Payment File Response
Resolved - The payment file response issue impacting Bank of Queensland’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Oct 14, 15:10 AEDT
Update - We can confirm the payment file response issue impacting Bank of Queensland and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your clients.
Oct 14, 14:23 AEDT
Monitoring - We can confirm the payment file response issue impacting Bank of Queensland and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your clients.
Oct 14, 13:12 AEDT
Identified - We are continuing to fix a payment file response issue impacting Bank of Queensland and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Oct 14, 12:05 AEDT
Investigating - We’re aware of a payment file response issue that’s impacting Bank of Queensland and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Bank of Queensland to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Oct 14, 11:04 AEDT
Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024
Service Issue - Payment File Response
Resolved - The payment file response issue impacting Bank of Queensland’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Oct 11, 18:44 AEDT
Investigating - We’re aware of a payment file response issue that’s impacting Bank of Queensland and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Bank of Queensland to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Oct 11, 16:11 AEDT
Service Issue - Payment File Response
Resolved - The payment file response issue impacting Macquarie Bank’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Oct 11, 17:08 AEDT
Monitoring - We can confirm the payment file response issue impacting Macquarie Bank and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your clients.
Oct 11, 15:55 AEDT
Investigating - We’re aware of a payment file response issue that’s impacting Macquarie Bank and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Macquarie Bank to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Oct 11, 14:58 AEDT
Oct 10, 2024

No incidents reported.

Oct 9, 2024
Service Issue - Payment File Response
Resolved - The payment file response issue impacting The Reserve Bank of Australia's transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Oct 9, 15:50 AEDT
Monitoring - We can confirm the payment file response issue impacting The Reserve Bank of Australia and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Oct 9, 14:43 AEDT
Identified - We are continuing to fix a payment file response issue impacting the Reserve Bank of Australia and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Oct 9, 14:07 AEDT
Update - We’re continuing to investigate a payment file response issue that’s impacting The Reserve Bank of Australia and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with The Reserve Bank of Australia to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Oct 9, 14:03 AEDT
Investigating - We’re aware of a payment file response issue that’s impacting the Reserve Bank of Australia and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with the Reserve Bank to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Oct 9, 13:02 AEDT
Oct 8, 2024

No incidents reported.

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