PEXA Status

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Jurisdiction-Specific

Service

VIC

NSW

QLD

ACT

TAS

All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services Operational

VIC Operational

NSW Operational

QLD Operational

WA Operational

SA Operational

ACT Operational

TAS Operational

Stamp Duty Services Operational

VIC Operational

NSW Operational

QLD Operational

WA Operational

SA Operational

ACT Operational

TAS Operational

Financial Settlement Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

System Maintenance Sep 16, 2024 20:00-22:00 AEST

PEXA will be conducting a system maintenance release on Monday 16th of September from 8:00pm – 10:00pm

Please note the following:

There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
We kindly request your patience during the deployment window.
Posted on Sep 11, 2024 - 16:55 AEST

Past Incidents

Sep 15, 2024

No incidents reported today.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

System Maintenance

Completed - The scheduled maintenance has been completed.
Sep 7, 00:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 20:00 AEST

Scheduled - PEXA will be conducting a system upgrade release on Friday 6th September 2024 from 8:00pm – midnight.

Please note the following:
- There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
- Some users may experience slower response times. We kindly request your patience during the release window.
- Some features may not be available during the release window. If this occurs, please retry after the release window.
Sep 5, 12:10 AEST

Sep 6, 2024

Service Issue - WA

Resolved - The reported issue impacting services in Western Australia is now resolved.

Lodgement and Lodgement Verification is now operating as normal.

We apologise for any inconvenience caused to you and the buyers and sellers you represent and thank you for your patience.
Sep 6, 10:34 AEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 17:21 AEST

Update - We are continuing to investigate this issue.
Sep 5, 16:41 AEST

Update - We are continuing to investigate this issue.
Sep 5, 15:37 AEST

Update - We are continuing to investigate this issue.
Sep 5, 14:38 AEST

Update - We are continuing to investigate this issue.
Sep 5, 13:41 AEST

Investigating - We are currently investigating an issue impacting services in Western Australia.

This means that there may be delays with Lodgement and Lodgement Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
Sep 5, 12:39 AEST

Sep 5, 2024

Service Issue - NSW

Resolved - This incident has been resolved.
Sep 5, 16:10 AEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 14:58 AEST

Investigating - We are currently investigating an issue impacting services in New South Wales.

This means that there may be delays with Lodgement and Lodgement Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
Sep 5, 14:30 AEST

Service Issue - Payment File Response

Resolved - The payment file response issue impacting ANZ’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Sep 5, 14:42 AEST

Monitoring - We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Sep 5, 13:02 AEST

Identified - We are continuing to fix a payment file response issue impacting ANZ and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Sep 5, 12:06 AEST

Investigating - We’re aware of a payment file response issue that’s impacting ANZ and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with ANZ to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Sep 5, 11:03 AEST

Sep 4, 2024

Service Issue - Payment File Response

Resolved - The payment file response issue impacting Bendigo Bank’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Sep 4, 16:35 AEST

Monitoring - We can confirm the payment file response issue impacting Bendigo Bank and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Sep 4, 15:26 AEST

Update - We are continuing to fix a payment file response issue impacting Bendigo Bank and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Sep 4, 14:37 AEST

Identified - We are continuing to fix a payment file response issue impacting Bendigo Bank and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Sep 4, 13:37 AEST

Update - We’re aware of a payment file response issue that’s impacting Bendigo Bank and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re continuing to work with Bendigo Bank to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Sep 4, 12:34 AEST

Investigating - We’re aware of a payment file response issue that’s impacting Bendigo Bank and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Bendigo Bank to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Sep 4, 11:35 AEST

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.