Current Status
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Service
VIC
NSW
QLD
WA
SA
All Systems Operational

About This Site

Please note that the statuses on the Status Page only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions (refer to hours of operation - https://www.pexa.com.au/hours-of-operation)

Workspace Creation, Document Preparation & Lodgement Services ? Operational
Victoria Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Stamp Duty Services ? Operational
Victoria Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Financial Settlement Services ? Operational
Login & Multi-Factor Authentication ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 30, 2020

No incidents reported today.

Oct 29, 2020
Resolved - PEXA advises the payment file response issue impacting ANZ transactions has now been resolved.

Impacted Workspaces that had commenced settling will now proceed as expected.
Oct 29, 13:12 AEDT
Monitoring - PEXA advises the payment file response issue impacting ANZ transactions has now been resolved.

Impacted Workspaces that had commenced settling will now proceed as expected.
Oct 29, 12:30 AEDT
Investigating - PEXA is aware of a payment file response issue impacting ANZ transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.

PEXA is working with ANZ to resolve the issue.
Oct 29, 12:02 AEDT
Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020
Resolved - This incident has been resolved.
Oct 21, 16:55 AEDT
Investigating - We are currently investigating an issue impacting services in NSW.

As a result, Lodgement may experience delays.
Oct 21, 15:12 AEDT
Resolved - This incident has been resolved.
Oct 21, 15:49 AEDT
Update - The previously reported issue impacting Stamp Duty verification for select Workspaces in Queensland has now been resolved.

Workspace activity should now proceed as normal however please note you may need to re-confirm that your assessment has been submitted in OSRConnect.

If you require further assistance, please reach out to your PEXA Queensland representative.
Oct 21, 15:04 AEDT
Update - PEXA and OSR are continuing to monitor an issue affecting Stamp Duty verification for select Workspaces in Queensland.

A solution has been deployed and Workspaces will progress, though there may be delays in processing.

Workspaces scheduled to settle today will be prioritised by the OSR.

Please note you may need to re-confirm that your assessment has been submitted in OSRConnect.
Oct 21, 12:57 AEDT
Update - PEXA and OSR are continuing to monitor an issue affecting Stamp Duty verification for select Workspaces in Queensland.

A solution has been deployed and Workspaces will progress, though there may be delays in processing.

Workspaces scheduled to settle today will be prioritised by the OSR.

Please note you may need to re-confirm that your assessment has been submitted in OSRConnect.
Oct 21, 11:59 AEDT
Update - PEXA and OSR are continuing to monitor an issue affecting Stamp Duty verification for select Workspaces in Queensland.

A solution has been deployed and Workspaces will progress, though there may be delays in processing.

Workspaces scheduled to settle today will be prioritised by the OSR.

Please note you may need to re-confirm that your assessment has been submitted in OSRConnect.
Oct 21, 10:59 AEDT
Update - PEXA and OSR have been working to resolve an issue impacting Stamp Duty verification for select Workspaces in Queensland.

OSR is urgently finalising a fix and outstanding Workspaces are being prioritised.

We will provide a further update tomorrow morning on the restoration of services.
Oct 20, 17:53 AEDT
Monitoring - PEXA and OSR are continuing to monitor an issue affecting Stamp Duty verification for select Workspaces in Queensland.

As previously advised, a solution has been deployed and Workspaces should now be progressing.

Please note you may need to re-confirm that your assessment has been submitted in OSRConnect.
Oct 20, 16:00 AEDT
Update - PEXA and OSR have been working urgently on resolving an issue impacting Stamp Duty verification for select Workspaces in Queensland.

A solution enabling settlements to proceed has now been implemented and you should begin to see Workspaces progressing.

If your workspace has been impacted, please note you may need to re-confirm that your assessment has been submitted in OSRConnect.

A further update will be provided at 3:00pm AEST.
Oct 20, 15:00 AEDT
Update - PEXA and OSR continue to work urgently on resolving an issue impacting Stamp Duty verification for select Workspaces in Queensland.

A solution has been identified, which is currently being implemented and some workspaces are starting to proceed.

A further update will be provided at 2:00pm AEST.
Oct 20, 14:02 AEDT
Identified - PEXA and OSR are urgently working to resolve an issue impacting Stamp Duty verification for certain Workspaces in Queensland.

The issue has been identified and a solution is being tested prior to implementation. A further update will be provided at 1:00pm AEST.
Oct 20, 09:39 AEDT
Update - We are continuing to investigate an issue impacting Transfer Duty Services in QLD.

As a result, Duty Verification may experience delays.

PEXA is working with OSR to urgently resolve this issue and will provide a further update tomorrow.
Oct 19, 17:37 AEDT
Update - We are continuing to investigate an issue impacting Transfer Duty Services in QLD.

As a result, Duty Verification may experience delays.
Oct 19, 16:31 AEDT
Update - We are continuing to investigate an issue impacting Transfer Duty Services in QLD.

As a result, Duty Verification may experience delays.
Oct 19, 15:31 AEDT
Update - We are continuing to investigate an issue impacting Transfer Duty Services in QLD.

As a result, Duty Verification may experience delays
Oct 19, 14:26 AEDT
Investigating - We are currently investigating an issue impacting Transfer Duty Services in QLD.

As a result, Duty Verification may experience delays
Oct 19, 13:21 AEDT
Oct 20, 2020
Resolved - This incident has been resolved.
Oct 20, 11:17 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 10:22 AEDT
Investigating - We are currently investigating an issue impacting services in NSW.

As a result, Lodgement and Lodgement Verification may experience delays.
Oct 20, 10:09 AEDT
Oct 19, 2020
Resolved - PEXA advises the payment file response issue impacting NAB transactions has now been resolved.

Impacted Workspaces that had commenced settling will now proceed as expected.
Oct 19, 16:25 AEDT
Monitoring - PEXA advises the payment file response issue impacting NAB transactions has now been resolved.

Impacted Workspaces that had commenced settling will now proceed as expected.
Oct 19, 14:59 AEDT
Update - We are continuing to investigate a payment file response issue impacting NAB transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.
Oct 19, 14:39 AEDT
Update - We are continuing to investigate a payment file response issue impacting NAB transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.
Oct 19, 13:37 AEDT
Update - We are continuing to investigate a payment file response issue impacting NAB transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.
Oct 19, 12:37 AEDT
Update - We are continuing to investigate a payment file response issue impacting NAB transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.
Oct 19, 11:36 AEDT
Investigating - PEXA is aware of a payment file response issue impacting NAB transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.

PEXA is working with NAB to resolve the issue.
Oct 19, 10:22 AEDT
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.