PEXA Status

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Jurisdiction-Specific

Service

VIC

NSW

QLD

ACT

TAS

All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services Operational

VIC Operational

NSW Operational

QLD Operational

WA Operational

SA Operational

ACT Operational

TAS Operational

Stamp Duty Services Operational

VIC Operational

NSW Operational

QLD Operational

WA Operational

SA Operational

ACT Operational

TAS Operational

Digital Signing Validation Operational

Mobile Signing Validation Operational

Financial Settlement Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 16, 2025

No incidents reported today.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

Service Issue - Bendigo Bank Payment File Response

Resolved - The payment file response issue impacting Bendigo Bank’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Jan 14, 13:59 AEDT

Monitoring - We can confirm the payment file response issue impacting Bendigo Bank and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Jan 14, 13:04 AEDT

Investigating - We’re aware of a payment file response issue that’s impacting Bendigo Bank and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Bendigo Bank to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Jan 14, 12:05 AEDT

Jan 13, 2025

Service Issue - Payment File Response

Resolved - The payment file response issue has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Jan 13, 18:41 AEDT

Update - We are continuing to fix a payment file response issue..

We’re sorry for the inconvenience this is causing you and your clients.

We will provide you with an update within the hour.
Jan 13, 17:18 AEDT

Identified - We are continuing to fix a payment file response issue..

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Jan 13, 16:12 AEDT

Update - We’re aware of a payment file issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling'

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll continue to provide you with an update within the hour.
Jan 13, 15:21 AEDT

Investigating - We’re aware of a payment file issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling'

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Jan 13, 14:17 AEDT

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

Resolved - The issue you experienced earlier has now resolved
Jan 10, 14:06 AEDT

Update - The login issue has now been resolved.

We’re keeping a close eye on it and will update if anything changes.
Jan 10, 13:03 AEDT

Monitoring - The issue has now been resolved.

We’ll update you if anything changes.
Jan 10, 12:04 AEDT

Update - We are aware of an issue impacting some customers who may be experiencing delays in receiving SMS notifications relating to MFA.

If you require any assistance, please contact the PEXA Support Team
Jan 10, 10:55 AEDT

Investigating - We are aware of an issue impacting some customers who may be experiencing delays in receiving SMS notifications relating to MFA.

If you require assistance, please contact the PEXA Support team
Jan 10, 10:02 AEDT

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

Service Issue - Payment File Response

Resolved - The payment file response issue impacting Bank of Queensland’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Jan 3, 15:11 AEDT

Monitoring - We can confirm the payment file response issue impacting Bank of Queensland and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Jan 3, 14:12 AEDT

Identified - We are continuing to fix a payment file response issue impacting Bank of Queensland and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Jan 3, 13:15 AEDT

Investigating - We’re aware of a payment file response issue that’s impacting Bank of Queensland and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Bank of Queensland to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Jan 3, 12:19 AEDT

Jan 2, 2025

No incidents reported.