Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jurisdiction-Specific
Service
VIC
NSW
QLD
WA
SA
ACT
TAS
All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
Stamp Duty Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
Digital Signing Validation Operational
Mobile Signing Validation Operational
Financial Settlement Services ? Operational
Login & Multi-Factor Authentication Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 11, 2025

No incidents reported today.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Resolved - This incident has been resolved.
Feb 7, 16:00 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 7, 13:55 AEDT
Investigating - We are investigating a digital signing issue impacting some customers.

We’ll provide you with an update within the hour.

Feb 7, 12:39 AEDT
Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025
Resolved - The payment file response issue impacting transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.

Feb 3, 12:26 AEDT
Monitoring - We can confirm the payment file response issue impacting transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your clients.

Feb 3, 11:31 AEDT
Investigating - We’re aware of a payment file response issue that’s impacting transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.

Feb 3, 10:54 AEDT
Feb 2, 2025
Completed - The scheduled maintenance has been completed.
Feb 2, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 08:00 AEDT
Scheduled - PEXA will be conducting a system maintenance on Saturday 1st February 2025 from 8:00am – midnight AEDT.

Please note the following:
• There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
• Some users may experience slower response times. We kindly request your patience during the maintenance window.
• Some features may not be available during the maintenance window. If this occurs, please retry after the conclusion of the release.

Jan 30, 12:10 AEDT
Feb 1, 2025
Jan 31, 2025
Resolved - The payment file issue has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.

Jan 31, 17:38 AEDT
Monitoring - We can confirm the payment file response issue impacting transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your clients.

Jan 31, 16:24 AEDT
Identified - We are continuing to fix a payment file response issue impacting transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.

Jan 31, 15:49 AEDT
Investigating - We’re aware of a payment file response issue that’s impacting transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.

Jan 31, 14:54 AEDT
Resolved - The payment file response issue impacting CBA’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.

Jan 31, 14:52 AEDT
Investigating - We’re aware of a payment file response issue that’s impacting Commonwealth Bank and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Commonwealth Bank to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.

Jan 31, 14:20 AEDT
Jan 30, 2025

No incidents reported.

Jan 29, 2025
Resolved - This incident has been resolved.
Jan 29, 09:31 AEDT
Update - We are currently investigating an issue impacting Stamp Duty Services in Victoria.

This means that there may be delays with Stamp Duty Verification.

Workspaces will remain in a status of Ready and Disbursing for longer than usual.

Thank you for your patience.

Jan 28, 18:41 AEDT
Investigating - We are currently investigating an issue impacting Stamp Duty Services in Victoria.

This means that there may be delays with Stamp Duty Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.

Jan 28, 17:40 AEDT
Completed - The scheduled maintenance has been completed.
Jan 29, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 22:00 AEDT
Scheduled - PEXA will be conducting a system maintenance on Tuesday 28th January 2025 from 10:00pm – 2am AEDT.

Please note the following:
• There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
• Some users may experience slower response times. We kindly request your patience during the maintenance window.
• Some features may not be available during the maintenance window. If this occurs, please retry after the conclusion of the release.

Jan 28, 11:58 AEDT
Jan 28, 2025