System Status

Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jurisdiction-Specific
Service
VIC
NSW
QLD
WA
SA
ACT
All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we will let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Stamp Duty Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Financial Settlement Services ? Operational
Login & Multi-Factor Authentication Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 21, 2022

No incidents reported today.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Service Issue - ACT
Resolved - The issue impacting services in ACT has been resolved by ACT Land Titles.

Lodgement and Lodgement Verification are now working as normal.

We thank you for your patience.
May 13, 13:12 AEST
Monitoring - The issue that was impacting services in ACT is now resolved.

Lodgement and Lodgement Verification are now working as normal.

We apologise for any inconvenience caused to you and your clients.

We thank you for your patience and will provide you with an update in an hour.
May 13, 12:38 AEST
Update - We are continuing to investigate an issue impacting services in ACT.

This means that there may be delays with Lodgement and Lodgement Verification.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
May 13, 12:00 AEST
Update - We are continuing to investigate an issue impacting services in ACT.

This means that there may be delays with Lodgement and Lodgement Verification.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
May 13, 11:01 AEST
Identified - We are continuing to investigate an issue impacting services in ACT.

This means that there may be delays with Lodgement and Lodgement Verification.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
May 13, 10:35 AEST
Update - We are continuing to investigate an issue impacting services in ACT.

This means that there may be delays with Lodgement and Lodgement Verification.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
May 13, 10:00 AEST
Update - We are continuing to investigate an issue impacting services in ACT.

This means that there may be delays with Lodgement and Lodgement Verification.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
May 13, 09:00 AEST
Investigating - We are currently investigating an issue impacting services in ACT.

This means that there may be delays with Lodgement and Lodgement Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
May 13, 08:08 AEST
May 12, 2022
Service Issue - Payment File Response Bendigo and Adelaide Bank Limited
Resolved - The payment file response issue impacting Bendigo and Adelaide Banks’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
May 12, 10:09 AEST
Update - We are continuing to investigate a payment file response issue impacting Bendigo and Adelaide Bank and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
May 12, 10:00 AEST
Update - We are continuing to investigate a payment file response issue impacting Bendigo and Adelaide Bank and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
May 12, 09:00 AEST
Update - PEXA and Bendigo and Adelaide Bank are continuing to work to resolve the payment file response issue that’s impacting Bendigo and Adelaide Bank Limited and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We will provide a further update tomorrow morning.
May 11, 18:53 AEST
Investigating - We’re aware of a payment file response issue that’s impacting Bendigo and Adelaide Bank Limited and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Bendigo and Adelaide Bank Limited to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
May 11, 18:02 AEST
May 11, 2022
Service Issue - QLD
Resolved - The reported issue impacting services in Queensland is now resolved.

Lodgement and Lodgement Verification are now operating as normal.

We thank you for your patience.
May 11, 12:29 AEST
Update - We are continuing to closely monitor the situation.

We confirm that Lodgement and Lodgement Verification are working as normal.

We will provide you with an update in an hour.
May 11, 11:30 AEST
Update - We are continuing to closely monitor the situation.

We confirm that Lodgement and Lodgement Verification are working as normal.

We will provide you with an update in an hour.
May 11, 10:32 AEST
Monitoring - The issue that was impacting services in Queensland is now resolved and we will continue to closely monitor the situation.

Lodgement and Lodgement Verification are now working as normal.

We thank you for your patience and will provide you with an update in an hour.
May 11, 09:33 AEST
Update - PEXA and Titles Queensland are continuing to work to resolve the issue impacting lodgement and lodgement verification services.

We’re sorry for the inconvenience this is causing you and your clients.

We will provide a further update tomorrow morning.
May 10, 17:19 AEST
Update - We are continuing to investigate an issue impacting services in Queensland.

This means that there may be delays with Lodgement and Lodgement Verification.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
May 10, 16:32 AEST
Update - We are continuing to investigate this issue.
May 10, 15:27 AEST
Investigating - We are currently investigating an issue impacting services in Queensland.

This means that there may be delays with Lodgement and Lodgement Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
May 10, 14:33 AEST
May 10, 2022
Service Issue - QLD
Resolved - The reported issue impacting Transfer Duty in Queensland is now resolved.

Transfer Duty Verification is now operating as normal.

We apologise for any inconvenience caused to you and the buyers and sellers you represent and thank you for your patience.
May 10, 17:08 AEST
Monitoring - The issue that was impacting Transfer Duty in Queensland is now resolved.

Transfer Duty Verification is now working as normal.

We apologise for any inconvenience caused to you and your clients.

We thank you for your patience and will provide you with an update in an hour.
May 10, 16:15 AEST
Update - We are continuing to investigate this issue.
May 10, 15:27 AEST
Investigating - We are currently investigating an issue impacting Transfer Duty Services in Queensland.

This means that there may be delays with Stamp Duty Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
May 10, 14:54 AEST
Service Issue - VIC
Resolved - The issue that was impacting services in Victoria is now resolved.

Lodgement and Lodgement Verification is now working as normal.

We apologise for any inconvenience caused to you and your clients.
May 10, 15:27 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 10, 14:33 AEST
Investigating - We are currently investigating an issue impacting services in Victoria.

This means that there may be delays with Lodgement and Lodgement Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
May 10, 13:53 AEST
Service Issue - VIC
Resolved - This incident has been resolved.
May 10, 12:18 AEST
Monitoring - The issue that was impacting services in Victoria is now resolved.

Lodgement and Lodgement Verification is now working as normal.

We apologise for any inconvenience caused to you and your clients.
May 10, 11:30 AEST
Investigating - We are currently investigating an issue impacting services in Victoria.

This means that there may be delays with Land Title Verification, Lodgement and Lodgement Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
May 10, 10:33 AEST
Service Issue - QLD
Resolved - This incident has been resolved.
May 10, 12:17 AEST
Investigating - We are currently investigating an issue impacting services in Queensland.

This means that there may be delays with Lodgement and Lodgement Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
May 10, 11:40 AEST
May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

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