Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jurisdiction-Specific
Service
VIC
NSW
QLD
WA
SA
ACT
All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Stamp Duty Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Financial Settlement Services ? Operational
Login & Multi-Factor Authentication Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 19, 2024

No incidents reported today.

Jun 18, 2024

No incidents reported.

Jun 17, 2024
Resolved - The payment file response issue impacting Australia and New Zealand Banking Group (ANZ) ’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.

Jun 17, 18:00 AEST
Monitoring - We can confirm the payment file response issue impacting Australia and New Zealand Banking Group (ANZ) and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.

Jun 17, 16:52 AEST
Update - PEXA is continuing to fix a payment file response issue impacting Australia and New Zealand Banking Group (ANZ) and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.

Jun 17, 15:54 AEST
Identified - We are continuing to fix a payment file response issue impacting Australia and New Zealand Banking Group (ANZ) and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.

Jun 17, 14:55 AEST
Update - We are continuing to work with Australia and New Zealand Banking Group (ANZ) to resolve an issue impacted their payment files.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.

Jun 17, 13:51 AEST
Investigating - We’re aware of a payment file response issue that’s impacting Australia and New Zealand Banking Group (ANZ) and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Australia and New Zealand Banking Group (ANZ) to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.

Jun 17, 12:47 AEST
Resolved - This incident has been resolved.
Jun 17, 16:59 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 14:08 AEST
Update - We are continuing to investigate this issue.
Jun 17, 13:48 AEST
Update - We are continuing to investigate this issue.
Jun 17, 12:45 AEST
Investigating - We are currently investigating an issue impacting Stamp Duty Services in New South Wales.

This means that there may be delays with Stamp Duty Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.

Jun 17, 11:49 AEST
Jun 16, 2024

No incidents reported.

Jun 15, 2024
Completed - The scheduled maintenance has been completed.
Jun 15, 00:20 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 22:20 AEST
Scheduled - PEXA will be conducting a system maintenance on Friday 14th June 2024 from 10:00pm – 12:00am MELBT.
Please note the following:
• There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
• Some users may experience slower response times. We kindly request your patience during the deployment window.
• Some features may not be available during the deployment window. If this occurs, please retry after the conclusion of the release.

Jun 14, 22:18 AEST
Jun 14, 2024
Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Resolved - The payment file response issue impacting Bank Of Queensland’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.

Jun 7, 15:23 AEST
Monitoring - We can confirm the payment file response issue impacting Bank Of Queensland and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.

Jun 7, 14:28 AEST
Update - We are continuing to work with Bank of Queensland to fix a payment file response issue impacting its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.

Jun 7, 13:23 AEST
Identified - We are continuing to fix a payment file response issue impacting Bank Of Queensland and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.

Jun 7, 12:21 AEST
Investigating - We’re aware of a payment file response issue that’s impacting Bank Of Queensland and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Bank Of Queensland to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.

Jun 7, 11:02 AEST
Jun 6, 2024
Resolved - The payment file response issue impacting Bank Of Queensland’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.

Jun 6, 14:30 AEST
Monitoring - We can confirm the payment file response issue impacting Bank of Queensland and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.

Jun 6, 13:33 AEST
Identified - We are continuing to fix a payment file response issue impacting BOQ and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.

Jun 6, 12:34 AEST
Investigating - We’re aware of a payment file response issue that’s impacting BOQ and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with BOQ to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.

Jun 6, 11:33 AEST
Jun 5, 2024

No incidents reported.