System Status

Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jurisdiction-Specific
Service
VIC
NSW
QLD
WA
SA
ACT
All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we will let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Stamp Duty Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
Financial Settlement Services ? Operational
Login & Multi-Factor Authentication Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2022

No incidents reported today.

Aug 18, 2022

No incidents reported.

Aug 17, 2022

No incidents reported.

Aug 16, 2022

No incidents reported.

Aug 15, 2022
Service Issue - Payment File Response
Resolved - The payment file response issue impacting ANZ’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Aug 15, 17:34 AEST
Update - We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.

Impacted workspaces that have commenced settling are proceeding as expected.

We’re continuing to keep a close eye on this and we apologise again for the disruption this has caused you and your clients.
Aug 15, 16:49 AEST
Monitoring - We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Aug 15, 15:50 AEST
Update - A payment file response issue is continuing to affect ANZ and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We are working with ANZ to resolve this as a matter of priority and we’ll provide you with a further update within the hour.

Thank you for your patience and we're very sorry for the inconvenience this has caused today.
Aug 15, 14:52 AEST
Update - We are continuing to fix a payment file response issue impacting ANZ.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Aug 15, 13:56 AEST
Update - We’re continuing to investigate a payment file response issue that’s impacting ANZ and its transactions.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We’re working with ANZ to resolve this issue and we’ll provide you with an update within the hour. Thank you for your patience and we're sorry for any inconvenience this may be causing.
Aug 15, 12:57 AEST
Identified - We are continuing to fix a payment file response issue impacting ANZ and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Aug 15, 11:57 AEST
Monitoring - We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Aug 15, 11:19 AEST
Update - We’re aware of a payment file response issue that’s impacting ANZ workspaces.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with ANZ to resolve this issue and we’ll provide you with an update within the hour.

Thank you for your patience this morning.
Aug 15, 10:48 AEST
Investigating - We’re aware of a payment file response issue that’s impacting ANZ and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with ANZ to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Aug 15, 09:48 AEST
Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022
Service Issue - Payment File Response
Resolved - The payment file response issue impacting ANZ’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Aug 12, 17:31 AEST
Monitoring - We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Aug 12, 17:11 AEST
Investigating - We’re aware of a payment file response issue that’s impacting ANZ and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with ANZ to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Aug 12, 16:37 AEST
Aug 11, 2022

No incidents reported.

Aug 10, 2022
Service Issue - Payment File Response
Resolved - The payment file response issue impacting ANZ's transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Aug 10, 17:33 AEST
Investigating - We’re aware of a payment file response issue that’s impacting ANZ and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with ANZ to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Aug 10, 16:36 AEST
Aug 9, 2022

No incidents reported.

Aug 8, 2022
Service Issue - Payment File Response
Resolved - This incident has been resolved.
Aug 8, 16:08 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 8, 15:34 AEST
Investigating - We’re aware of a payment file response issue that’s impacting Macquarie Bank Limited (MBL) and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Macquarie Bank Limited (MBL) to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Aug 8, 15:17 AEST
Aug 7, 2022
System Maintenance
Completed - The scheduled maintenance has been completed.
Aug 7, 02:05 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 14:00 AEST
Scheduled - PEXA will be completing routine maintenance on the Exchange on Saturday 6th Aug, between 8:00am AEST and midnight.

During this time, there is a small chance of some users being logged out of the platform. If this occurs, please log back in as normal.

Additionally, some users may also experience slower response times.

Thank you in advance for your patience and we apologise for any inconvenience this may cause.
Aug 6, 13:47 AEST
Aug 6, 2022
Service Issue
Resolved - The issue that was impacting services in PEXA Exchange as part of the deployment of release R16.1.0 is now resolved.

Lodgement Verification and Workspace Creation are now working as normal.

We apologise for any inconvenience caused to you and your clients.
Aug 6, 14:00 AEST
Monitoring - The issue that was impacting services in PEXA Exchange as part of the deployment of release R16.1.0 is now resolved.

Lodgement Verification and Workspace Creation are now working as normal.

We apologise for any inconvenience caused to you and your clients.
Aug 6, 13:40 AEST
Investigating - We are currently investigating an issue impacting services in PEXA Exchange since 11:50am today during the deployment of release R16.1.0.

This means that there may be intermittent errors with Lodgement Verification and Workspace Creation.

We’ll provide you with an update within the hour.

Thank you for your patience.
Aug 6, 12:52 AEST
Aug 5, 2022

No incidents reported.

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