About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

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High volumes - SMS

Incident Report for PEXA

Resolved

This incident has been resolved.
Posted Nov 08, 2023 - 11:00 AEDT

Investigating

We are currently experiencing a high volume of calls related to the Optus outage, If you are having issues with receiving your SMS for Multi Factor Authentication please contact our support team for further options.
Posted Nov 08, 2023 - 09:24 AEDT
This incident affected: Login & Multi-Factor Authentication Service.