PEXA Status - Service Issue - Payment File Response

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Jurisdiction-Specific

Service

VIC

NSW

QLD

ACT

TAS

Service Issue - Payment File Response

Incident Report for PEXA

Resolved

The payment file response issue has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.

Posted Jan 13, 2025 - 18:41 AEDT

Update

We are continuing to fix a payment file response issue..

We’re sorry for the inconvenience this is causing you and your clients.

We will provide you with an update within the hour.

Posted Jan 13, 2025 - 17:18 AEDT

Identified

We are continuing to fix a payment file response issue..

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.

Posted Jan 13, 2025 - 16:12 AEDT

Update

We’re aware of a payment file issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling'

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll continue to provide you with an update within the hour.

Posted Jan 13, 2025 - 15:21 AEDT

Investigating

Posted Jan 13, 2025 - 14:17 AEDT

This incident affected: Financial Settlement Services.