About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

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Service Issue - Payment File Response

Incident Report for PEXA

Resolved

PEXA advises the payment file response issue impacting Westpac transactions has now been resolved.

Impacted Workspaces that had commenced settling will now proceed as expected.
Posted Oct 06, 2020 - 17:07 AEDT

Identified

We have identified a payment file response issue impacting Westpac transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' for longer than usual until the underlying issue is resolved.
Posted Oct 06, 2020 - 16:07 AEDT
This incident affected: Financial Settlement Services.