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This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

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Service Issue - QLD

Incident Report for PEXA

Resolved

The reported issue impacting services in Queensland is now resolved.

Lodgement and Lodgement Verification are now operating as normal.

We thank you for your patience.
Posted May 11, 2022 - 12:29 AEST

Update

We are continuing to closely monitor the situation.

We confirm that Lodgement and Lodgement Verification are working as normal.

We will provide you with an update in an hour.
Posted May 11, 2022 - 11:30 AEST

Update

We are continuing to closely monitor the situation.

We confirm that Lodgement and Lodgement Verification are working as normal.

We will provide you with an update in an hour.
Posted May 11, 2022 - 10:32 AEST

Monitoring

The issue that was impacting services in Queensland is now resolved and we will continue to closely monitor the situation.

Lodgement and Lodgement Verification are now working as normal.

We thank you for your patience and will provide you with an update in an hour.
Posted May 11, 2022 - 09:33 AEST

Update

PEXA and Titles Queensland are continuing to work to resolve the issue impacting lodgement and lodgement verification services.

We’re sorry for the inconvenience this is causing you and your clients.

We will provide a further update tomorrow morning.
Posted May 10, 2022 - 17:19 AEST

Update

We are continuing to investigate an issue impacting services in Queensland.

This means that there may be delays with Lodgement and Lodgement Verification.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Posted May 10, 2022 - 16:32 AEST

Update

We are continuing to investigate this issue.
Posted May 10, 2022 - 15:27 AEST

Investigating

We are currently investigating an issue impacting services in Queensland.

This means that there may be delays with Lodgement and Lodgement Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
Posted May 10, 2022 - 14:33 AEST
This incident affected: Workspace Creation, Document Preparation & Lodgement Services (QLD).
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