The payment file response issue impacting The RBA transactions has been resolved.
Impacted workspaces that had commenced settling will now proceed as scheduled.
We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Posted Apr 26, 2024 - 18:03 AEST
Monitoring
We can confirm the slow response time issue within PEXA is now resolved.
Impacted workspaces that had commenced settling will now proceed as expected.
We’re keeping an eye on platform speeds and will let you know if anything changes.
We’re sorry for the inconvenience this has caused you and your clients.
You’ll receive an update in within the hour.
Posted Apr 26, 2024 - 17:10 AEST
Investigating
We’re aware of a payment file response issue that’s impacting The RBA and their transactions.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Completed Settling' for longer than usual until the issue is fixed.
We’re working with The RBA to resolve this issue.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.
We’ll provide you with an update within the hour.
Posted Apr 26, 2024 - 16:49 AEST
This incident affected: Financial Settlement Services.