About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

Operational
Partial Service Disruption
Significant Service Disruption
Full Service Outage
Maintenance
Services by Jurisdiction
Shared Service
VIC
NSW
QLD
WA
SA
ACT
TAS
NT

PEXA Phone issue

Incident Report for PEXA

Resolved

The issue impacting out Customer Support phone line has been resolved.

We’re sorry for the inconvenience this may have caused.
Posted Dec 15, 2025 - 11:07 AEDT

Investigating

We are currently investigating an issue impacting our Customer Support phone number.

If you need to contact us urgently please email support@pexa.com.au
Posted Dec 15, 2025 - 10:42 AEDT
This incident affected: Workspace Creation, Document Preparation & Lodgement Services (VIC, NSW, QLD, WA, SA, ACT, TAS, NT).