About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

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Service Issue - QLD

Incident Report for PEXA

Resolved

The reported issue impacting services in QLD is now resolved.

Please note, this was not an issue on PEXA's side.

Lodgement and Lodgement Verification are now operating as normal.

We apologise for any inconvenience caused to you and the buyers and sellers you represent and thank you for your patience.
Posted Jul 18, 2025 - 15:17 AEST

Monitoring

The issue that was impacting services in QLD is now resolved.

Lodgement and Lodgement Verification are now working as normal.

We apologise for any inconvenience caused to you and your customers.

We thank you for your patience and will provide you with an update in an hour.
Posted Jul 18, 2025 - 15:08 AEST

Identified

The issue impacting services in QLD has been identified and a fix is currently being implemented.

In the meantime, Lodgement and Lodgement Verification may continue to experience delays.

We will provide you with an update within the hour.
Posted Jul 18, 2025 - 15:00 AEST

Investigating

We are currently investigating an issue impacting services in QLD.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.
Posted Jul 18, 2025 - 14:18 AEST
This incident affected: Workspace Creation, Document Preparation & Lodgement Services (QLD).