About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

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Service Issue - SA

Incident Report for PEXA

Resolved

The reported issue impacting services in SA is now resolved.

Lodgement and Lodgement Verification are now operating as normal.

We apologise for any inconvenience caused to you and your customers and thank you for your patience.
Posted Aug 04, 2025 - 17:16 AEST

Update

The issue impacting services in SA has been identified and a fix is currently being implemented.

In the meantime, Lodgement and Lodgement Verification may continue to experience delays.
Posted Aug 04, 2025 - 16:14 AEST

Identified

The issue impacting services in SA has been identified and a fix is currently being implemented.

In the meantime, Lodgement and Lodgement Verification may continue to experience delays.

We will provide you with an update within the hour.
Posted Aug 04, 2025 - 15:28 AEST

Update

We are continuing to investigate this issue.
Posted Aug 04, 2025 - 15:19 AEST

Update

We are continuing to investigate this issue.
Posted Aug 04, 2025 - 14:24 AEST

Investigating

We are currently investigating an issue impacting services in SA.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.
Posted Aug 04, 2025 - 13:27 AEST
This incident affected: Workspace Creation, Document Preparation & Lodgement Services (SA).