About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

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Partial Service Disruption
Significant Service Disruption
Full Service Outage
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Login Service Issue

Incident Report for PEXA

Resolved

The issue you experienced earlier has now resolved
Posted Jan 10, 2025 - 14:06 AEDT

Update

The login issue has now been resolved.

We’re keeping a close eye on it and will update if anything changes.
Posted Jan 10, 2025 - 13:03 AEDT

Monitoring

The issue has now been resolved.

We’ll update you if anything changes.
Posted Jan 10, 2025 - 12:04 AEDT

Update

We are aware of an issue impacting some customers who may be experiencing delays in receiving SMS notifications relating to MFA.

If you require any assistance, please contact the PEXA Support Team
Posted Jan 10, 2025 - 10:55 AEDT

Investigating

We are aware of an issue impacting some customers who may be experiencing delays in receiving SMS notifications relating to MFA.

If you require assistance, please contact the PEXA Support team
Posted Jan 10, 2025 - 10:02 AEDT
This incident affected: Login & Multi-Factor Authentication Service.