PEXA advises the payment file response issue impacting ANZ transactions has now been resolved.
Impacted Workspaces that had commenced settling will now proceed as expected.
Posted Oct 08, 2020 - 17:50 AEDT
Identified
We are continuing to investigate a payment file response issue impacting ANZ transactions.
If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.
Posted Oct 08, 2020 - 17:35 AEDT
Update
We are continuing to investigate a payment file response issue impacting ANZ transactions.
If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.
PEXA is working with ANZ to resolve the issue.
Posted Oct 08, 2020 - 16:36 AEDT
Investigating
PEXA is aware of a payment file response issue impacting ANZ transactions.
If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the underlying issue is resolved.
PEXA is working with ANZ to resolve the issue.
Posted Oct 08, 2020 - 15:35 AEDT
This incident affected: Financial Settlement Services and Login & Multi-Factor Authentication Service.