Login Service Issue

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Jurisdiction-Specific

Service

VIC

NSW

QLD

ACT

TAS

Incident Report for PEXA

Resolved

A fix has been implemented and we are monitoring the results.

Posted Aug 05, 2024 - 11:06 AEST

Identified

We are aware of an issue impacting some customers who may receive an error when logging in to PEXA.

We’re sorry for the disruption this has caused you and we thank you for your patience.

We are working with our multi-factor authentication provider, PingID to resolve the issue.

We’ll provide you with an update within the hour.

Posted Aug 05, 2024 - 09:56 AEST

Investigating

We are aware of an issue impacting some members, who may receive an error when logging in to PEXA.

We’re sorry for the disruption this has caused you and we thank you for your patience.

We’ll provide you with an update within the hour.

Posted Aug 05, 2024 - 09:09 AEST

This incident affected: Login & Multi-Factor Authentication Service.