The payment file response issue impacting CBA’s transactions has been resolved.
Impacted workspaces that had commenced settling will now proceed as scheduled.
We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Posted Jan 31, 2025 - 14:52 AEDT
Investigating
We’re aware of a payment file response issue that’s impacting Commonwealth Bank and their transactions.
If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.
We’re working with Commonwealth Bank to resolve this issue.
We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.
We’ll provide you with an update within the hour.
Posted Jan 31, 2025 - 14:20 AEDT
This incident affected: Financial Settlement Services.