All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Stamp Duty Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Financial Settlement Services Operational
Digital Signing Validation Operational
Login & Multi-Factor Authentication Service Operational
Mobile Signing Validation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

System Maintenance Sep 28, 2026 22:00 - Sep 29, 2026 02:00 AEST

PEXA will be undergoing scheduled system maintenance on Monday 28 September 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Posted on Sep 23, 2026 - 15:26 AEST

System Maintenance Sep 29, 2026 22:00 - Sep 30, 2026 02:00 AEST

PEXA will be undergoing scheduled system maintenance on Tuesday 29 September 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Posted on Sep 18, 2026 - 11:58 AEST

System Maintenance Sep 30, 2026 22:00 - Oct 1, 2026 02:00 AEST

PEXA will be undergoing scheduled system maintenance on Wednesday 30 September 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Posted on Sep 23, 2026 - 11:05 AEST

System Maintenance Oct 3, 2026 08:00 - Oct 4, 2026 00:00 AEST

PEXA will be undergoing scheduled system maintenance on Saturday 3 October 2026 from 8:00am to Midnight (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Posted on Sep 24, 2026 - 16:41 AEST

Sep 28, 2026

Service Issue - ATO
Resolved - We can confirm the issue impacting ATO GST forms is now resolved.

We apologise for any inconvenience this caused you and your customers.
Sep 28, 14:05 AEST
Monitoring - We can confirm the issue impacting ATO GST forms is now resolved.

We will continue to monitor.

We apologise again for the disruption this has caused you and your customers.
Sep 28, 12:43 AEST
Identified - We are aware of an issue impacting ATO GST forms.

For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed.

We will provide further updates as soon as possible.

Thank you for your patience.
Sep 28, 11:51 AEST
Investigating - We are currently investigating an issue impacting ATO GST forms.

For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed.

We will provide further updates as soon as possible.

Thank you for your patience.
Sep 28, 10:47 AEST
Service Issue - Payment File Response
Resolved - The payment file response issue impacting transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.
Sep 28, 10:57 AEST
Monitoring - We can confirm the payment file response issue impacting transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Sep 28, 10:19 AEST
Investigating - We’re aware of a payment file response issue currently impacting transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.
Sep 28, 09:44 AEST

Sep 27, 2026

System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 08:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Saturday 26 September 2026 from 8:00am to midnight (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Sep 18, 11:56 AEST

Sep 26, 2026

Sep 25, 2026

No incidents reported.

Sep 24, 2026

System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 23 September 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Sep 16, 15:54 AEST

Sep 23, 2026

System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 23, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Tuesday 22 September 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Sep 16, 15:54 AEST

Sep 22, 2026

System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 22, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Monday 21 September 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Sep 16, 15:52 AEST

Sep 21, 2026

PEXA Phone Issue
Resolved - The issue impacting our Customer Support phone number is now resolved.

We are sorry for any inconvenience this may have caused.
Sep 21, 16:34 AEST
Monitoring - The issue impacting our Customer Support phone number is now resolved.

We will continue to monitor for any further issues.
Sep 21, 15:16 AEST
Investigating - We are currently investigating an issue impacting our Customer Support phone number.

If you need to contact us urgently please email support@pexa.com.au
Sep 21, 14:50 AEST

Sep 20, 2026

No incidents reported.

Sep 19, 2026

System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 19, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 18 September 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Sep 11, 10:40 AEST

Sep 18, 2026

Sep 17, 2026

System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 16 September 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Sep 9, 14:42 AEST

Sep 16, 2026

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

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