About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

Operational
Partial Service Disruption
Significant Service Disruption
Full Service Outage
Maintenance
Services by Jurisdiction
Shared Service
VIC
NSW
QLD
WA
SA
ACT
TAS
NT

All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Stamp Duty Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Financial Settlement Services Operational
Digital Signing Validation Operational
Login & Multi-Factor Authentication Service Operational
Mobile Signing Validation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 25, 2026

No incidents reported today.

Jan 24, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Jan 24, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 23 January 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Jan 23, 15:46 AEDT
Jan 23, 2026
Jan 22, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Jan 22, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 21 January 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Jan 21, 14:35 AEDT
Jan 21, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Tuesday 20 January from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Jan 20, 15:36 AEDT
Jan 20, 2026
Bank of Queensland Service Issue - Payment File Response
Resolved - Bank of Queensland has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.
Jan 20, 16:30 AEDT
Monitoring - We can confirm the payment file response issue impacting Bank of Queensland and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

Please note this is not a PEXA issue.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Jan 20, 15:31 AEDT
Identified - The issue with Bank of Queensland is still ongoing. Bank of Queensland are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.
Jan 20, 14:31 AEDT
Update - We’re aware of a payment file response issue currently impacting Bank of Queensland and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bank of Queensland to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.
Jan 20, 13:34 AEDT
Investigating - We’re aware of a payment file response issue currently impacting Bank of Queensland and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bank of Queensland to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.
Jan 20, 12:30 AEDT
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Jan 17, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 16 January 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Jan 16, 12:01 AEDT
Jan 16, 2026
Service Issue - NSW
Resolved - The reported issue impacting services in NSW is now resolved.

Lodgement and Lodgement Verification are now operating as normal.

We apologise for any inconvenience caused to you and your customers and thank you for your patience.
Jan 16, 16:08 AEDT
Monitoring - The issue that was impacting services in NSW is now resolved.

Lodgement and Lodgement Verification are now working as normal.

We apologise for any inconvenience caused to you and your customers.

We thank you for your patience and will provide you with an update in an hour.
Jan 16, 15:33 AEDT
Investigating - We are currently investigating an issue impacting services in NSW.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.
Jan 16, 15:00 AEDT
Jan 15, 2026

No incidents reported.

Jan 14, 2026
Service Issue - ACT
Resolved - The reported issue impacting services in ACT is now resolved by PEXA. Please note, this was not an issue on PEXA's side.

Lodgement and Lodgement Verification are now operating as normal.

We apologise for any inconvenience caused to you and the buyers and sellers you represent and thank you for your patience.
Jan 14, 16:49 AEDT
Investigating - We are currently investigating an issue impacting services in ACT.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.
Jan 14, 15:51 AEDT
Jan 13, 2026
Bank Of Queensland Service Issue - Payment File Response
Resolved - Bank of Queensland has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.
Jan 13, 18:53 AEDT
Update - Pleas be advised the issue with Bank Of Queensland is still ongoing. Bank Of Queensland are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.
Jan 13, 17:55 AEDT
Update - The issue with Bank Of Queensland is still ongoing. Bank Of Queensland are continuing to work to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.
Jan 13, 17:15 AEDT
Identified - The issue with Bank Of Queensland is still ongoing. Bank Of Queensland are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.
Jan 13, 16:13 AEDT
Investigating - We’re aware of a payment file response issue currently impacting Bank Of Queensland and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bank Of Queensland to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.
Jan 13, 15:21 AEDT
System Maintenance
Completed - The scheduled maintenance has been completed.
Jan 13, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Monday 12 January 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Jan 12, 14:58 AEDT
Jan 12, 2026
Jan 11, 2026

No incidents reported.

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