About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

Operational
Partial Service Disruption
Significant Service Disruption
Full Service Outage
Maintenance
Services by Jurisdiction
Shared Service
VIC
NSW
QLD
WA
SA
ACT
TAS
NT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 2025 - 20:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 19 November 2025 from 8:00pm to midnight (AEDT).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal.

Thank you for your patience and understanding.

Nov 19, 2025 20:00 - Nov 20, 2025 00:00 AEDT

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services ? Under Maintenance
VIC Under Maintenance
NSW Under Maintenance
QLD Under Maintenance
WA Under Maintenance
SA Under Maintenance
ACT Under Maintenance
TAS Under Maintenance
NT Under Maintenance
Stamp Duty Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Financial Settlement Services ? Operational
Digital Signing Validation Operational
Login & Multi-Factor Authentication Service ? Operational
Mobile Signing Validation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 19, 2025

Unresolved incident: System Maintenance.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025
Completed - The scheduled maintenance has been completed.
Nov 16, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 08:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Saturday 15 November 2025 from 8:00am to midnight (AEDT).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal.

Thank you for your patience and understanding.

Nov 14, 13:52 AEDT
Nov 15, 2025
Completed - The scheduled maintenance has been completed.
Nov 15, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 20:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 14 November 2025 from 8:00pm to midnight (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal.

Thank you for your patience and understanding.

Nov 12, 15:09 AEDT
Nov 14, 2025
Nov 13, 2025
Completed - The scheduled maintenance has been completed.
Nov 13, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 20:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 12 November 2025 from 8:00pm to midnight (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal.

Thank you for your patience and understanding.

Nov 12, 15:08 AEDT
Nov 12, 2025
Nov 11, 2025

No incidents reported.

Nov 10, 2025
Resolved - This incident is now resolved.
Nov 10, 11:16 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 10, 10:20 AEDT
Update - We are continuing to investigate the issue.
Nov 10, 09:49 AEDT
Investigating - We're aware of some users encountering errors upon signing with a Verizon certificate and are actively investigating.

We apologise for the inconvenience and will share an update within the hour.

Nov 10, 08:53 AEDT
Completed - The scheduled maintenance has been completed.
Nov 10, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 08:00 AEDT
Scheduled - Verizon (third-party service provider) will continue their scheduled system maintenance on Sunday 9th November 2025 from 8:00am to midnight (AEDT).

You can continue using PEXA.

In rare cases, if you experience digital signing issues please try again later.

Thank you for your patience and understanding

Nov 7, 13:34 AEDT
Nov 9, 2025
Completed - The scheduled maintenance has been completed.
Nov 9, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 08:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Saturday 8th November 2025 from 8:00am to midnight (AEDT).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal.
Please note: Verizon (third-party service provider) will also be undergoing scheduled system maintenance. If you experience digital signing issues, please try again later.

Thank you for your patience and understanding.

Nov 7, 13:31 AEDT
Nov 8, 2025
Completed - The scheduled maintenance has been completed.
Nov 8, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 20:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 7 November 2025 from 8:00pm to midnight (AEDT).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal.

Thank you for your patience and understanding.

Nov 7, 13:00 AEDT
Nov 7, 2025
Nov 6, 2025

No incidents reported.

Nov 5, 2025
Resolved - ANZ has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.

Nov 5, 17:32 AEDT
Monitoring - We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

Nov 5, 17:05 AEDT
Identified - The issue with ANZ is still ongoing. ANZ are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.

Nov 5, 16:37 AEDT
Investigating - We’re aware of a payment file response issue currently impacting ANZ and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with ANZ to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.

Nov 5, 16:19 AEDT
Resolved - ASL has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.

Nov 5, 16:57 AEDT
Monitoring - We can confirm the payment file response issue impacting ASL and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

Please note this was not a PEXA issue.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

Nov 5, 16:28 AEDT
Identified - The issue with ASL is still ongoing. ASL are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.

Nov 5, 15:38 AEDT
Investigating - We’re aware of a payment file response issue currently impacting ASL and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with ASL to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.

Nov 5, 14:40 AEDT