About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

Operational
Partial Service Disruption
Significant Service Disruption
Full Service Outage
Maintenance
Services by Jurisdiction
Shared Service
VIC
NSW
QLD
WA
SA
ACT
TAS
NT

All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Stamp Duty Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Financial Settlement Services Operational
Digital Signing Validation Operational
Login & Multi-Factor Authentication Service Operational
Mobile Signing Validation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 26, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 25 March 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Mar 25, 15:04 AEDT
Mar 25, 2026
Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 04:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Saturday 21 March 2026 from 10:00pm to 4:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Mar 20, 11:30 AEDT
Mar 21, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 20 March 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Mar 20, 11:11 AEDT
Mar 20, 2026
Mar 19, 2026

No incidents reported.

Mar 18, 2026
ASL Service Issue - Payment File Response
Resolved - ASL (Australian payments technology) has resolved the payment file response issue.

Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.
Mar 18, 14:10 AEDT
Monitoring - We can confirm the payment file response issue impacting ASL (Australian payments technology) and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

Please note this was not a PEXA issue.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Mar 18, 13:45 AEDT
Update - The issue with ASL is still ongoing. ASL are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.
Mar 18, 13:23 AEDT
Identified - The issue with ASL (Australian payments technology) is still ongoing. ASL are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.
Mar 18, 12:25 AEDT
Investigating - We’re aware of a payment file issue currently impacting ASL (Australian payments technology) and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with ASL to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.
Mar 18, 11:26 AEDT
System Maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Tuesday 17 March 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Mar 17, 15:14 AEDT
Mar 17, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Mar 17, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Monday 16 March 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Mar 16, 18:50 AEDT
Mar 16, 2026
Service Issue - WA
Resolved - The reported issue impacting services in WA has been resolved. Please note, this was not an issue on PEXA's side.

Stamp Duty Verification is now operating as normal.

We apologise for any inconvenience this may have caused you and the buyers and sellers you represent.

Thank you for your patience.
Mar 16, 12:35 AEDT
Monitoring - The issue that was impacting services in WA has now been resolved.

Stamp Duty Verification is operating as normal.

We apologise for any inconvenience this may have caused you and your customers.

Thank you for your patience. We will provide another update in an hour.
Mar 16, 12:13 AEDT
Investigating - We are currently investigating an issue impacting Stamp Duty Services in WA.

As a result, there may be delays with Stamp Duty Verification.

We will provide you with an update within the hour.

Thank you for your patience.
Mar 16, 11:35 AEDT
Westpac/St George - Payment File Response issue
Resolved - Westpac has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.
Mar 16, 12:30 AEDT
Monitoring - We can confirm the payment file response issue impacting Westpac & St George transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

Please note this was not a PEXA issue.
Mar 16, 11:36 AEDT
Identified - We are continuing to fix a payment file response issue impacting Westpac and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your customers.

We’ll provide you with an update within the hour.
Mar 16, 11:00 AEDT
Investigating - We’re aware of a payment file issue currently impacting Westpac and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Westpac to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.
Mar 16, 10:00 AEDT
Mar 15, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Mar 15, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 08:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Saturday 14 March 2026 from 8:00am to midnight (AEDT).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Mar 12, 07:45 AEDT
Mar 14, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Mar 14, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 13 March 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.
Mar 11, 16:42 AEDT
Mar 13, 2026
Mar 12, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 11 March 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Mar 11, 16:40 AEDT
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