About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

Operational
Partial Service Disruption
Significant Service Disruption
Full Service Outage
Maintenance
Services by Jurisdiction
Shared Service
VIC
NSW
QLD
WA
SA
ACT
TAS
NT

All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Stamp Duty Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Financial Settlement Services Operational
Digital Signing Validation Operational
Login & Multi-Factor Authentication Service Operational
Mobile Signing Validation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

System Maintenance Jul 22, 2026 22:00 - Jul 23, 2026 02:00 AEST

PEXA will be undergoing scheduled system maintenance on Wednesday 22 July 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Posted on Jul 15, 2026 - 16:24 AEST
Jul 20, 2026

No incidents reported today.

Jul 19, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Jul 19, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 08:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Saturday 18 July 2026 from 8:00am to midnight (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Jul 15, 16:21 AEST
Jul 18, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 17 July 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Jul 10, 16:06 AEST
Jul 17, 2026
Jul 16, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 15 July 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Jul 8, 14:25 AEST
Jul 15, 2026
Service Issue - Payment File Response
Resolved - Bendigo Bank Limited has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.
Jul 15, 18:05 AEST
Investigating - We’re aware of a payment file response issue currently impacting Bendigo Bank Limited and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bendigo Bank Limited to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.
Jul 15, 17:26 AEST
Service Issue - Payment File Response
Resolved - Bank of Queensland have resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.
Jul 15, 14:50 AEST
Monitoring - We can confirm the payment file response issue impacting Bank of Queensland and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Jul 15, 14:08 AEST
Identified - The issue with Bank of Queensland is still ongoing. Bank of Queensland are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.
Jul 15, 13:13 AEST
Investigating - We’re aware of a payment file response issue currently impacting Bank of Queensland and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bank of Queensland to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.

Please note this is not a PEXA issue.
Jul 15, 12:18 AEST
Jul 14, 2026
Service Issue - Payment File Response
Resolved - BBL has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.
Jul 14, 15:05 AEST
Monitoring - We can confirm the payment file response issue impacting BBL and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

Please note this was not a PEXA issue.

We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your customers.
Jul 14, 14:13 AEST
Update - The issue with BBL is still ongoing. BBL is working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we are sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.
Jul 14, 13:14 AEST
Identified - The issue with BBL is still ongoing. BBL are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.
Jul 14, 12:13 AEST
Update - We are aware of a payment file response issue currently impacting BBL and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with BBL to resolve this issue.

Please note this is not a PEXA issue.

We apologies for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.
Jul 14, 11:15 AEST
Investigating - We’re aware of a payment file response issue currently impacting BBL and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with BBL to resolve this issue.

Please note this is not a PEXA issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.
Jul 14, 10:22 AEST
Jul 13, 2026
Service Issue - Payment File Response
Resolved - ANZ has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.
Jul 13, 14:10 AEST
Monitoring - We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Jul 13, 13:50 AEST
Update - The issue with ANZ is still ongoing. ANZ are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.
Jul 13, 13:11 AEST
Identified - The issue with ANZ is still ongoing. ANZ are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.
Jul 13, 12:05 AEST
Investigating - We’re aware of a payment file response issue currently impacting ANZ and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with ANZ to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.

Please be advised this is not a PEXA issue.
Jul 13, 11:11 AEST
Jul 12, 2026

No incidents reported.

Jul 11, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Jul 11, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 10 July 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.
Jul 3, 12:45 AEST
Jul 10, 2026
Jul 9, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 8 July 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Jul 1, 15:50 AEST
Jul 8, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Tuesday 7th July 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Jul 7, 19:22 AEST
Jul 7, 2026
Service Issue - ACT
Resolved - The reported issue impacting services in ACT is now resolved by PEXA. Please note, this was not an issue on PEXA's side.

Lodgement and Lodgement Verification are now operating as normal.

We apologise for any inconvenience caused to you and the buyers and sellers you represent and thank you for your patience.
Jul 7, 11:09 AEST
Monitoring - The issue that was impacting services in ACT is now resolved. Please note, this was not an issue on PEXA's side.

Lodgement and Lodgement Verification are now working as normal.

We apologise for any inconvenience caused to you and your customers.

We thank you for your patience and will provide you with an update in an hour.
Jul 7, 10:52 AEST
Identified - The issue impacting services in ACT has been identified and a fix is currently being implemented. Please note, this was not an issue on PEXA's side.

In the meantime, Lodgement and Lodgement Verification may continue to experience delays.

We will provide you with an update within the hour.
Jul 7, 10:29 AEST
Investigating - We are currently investigating an issue impacting services in ACT.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.
Jul 7, 09:34 AEST
System Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Monday 6 July 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Jul 1, 15:49 AEST
Jul 6, 2026
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