PEXA Status

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Jurisdiction-Specific

Service

VIC

NSW

QLD

ACT

TAS

All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services Operational

VIC Operational

NSW Operational

QLD Operational

WA Operational

SA Operational

ACT Operational

TAS Operational

Stamp Duty Services Operational

VIC Operational

NSW Operational

QLD Operational

WA Operational

SA Operational

ACT Operational

TAS Operational

Digital Signing Validation Operational

Mobile Signing Validation Operational

Financial Settlement Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

Service Issue - Payment File Response

Resolved - The payment file response issue impacting ANZ's transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Nov 20, 17:17 AEDT

Monitoring - We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Nov 20, 16:05 AEDT

Update - We are continuing to fix a payment file response issue impacting ANZ and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We are sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Nov 20, 15:46 AEDT

Identified - We are continuing to fix a payment file response issue impacting ANZ and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Nov 20, 14:45 AEDT

Update - We’re aware of a payment file response issue that’s impacting ANZ and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We are continuing to work with ANZ to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Nov 20, 13:50 AEDT

Investigating - We’re aware of a payment file response issue that’s impacting ANZ and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with ANZ to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Nov 20, 12:49 AEDT

Service Issue - SA

Resolved - This incident has been resolved.
Nov 20, 14:23 AEDT

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 14:00 AEDT

Identified - The issue has been identified and a fix is being implemented.
Nov 20, 12:58 AEDT

Update - We are continuing to investigate this issue.
Nov 20, 12:20 AEDT

Update - We are continuing to investigate this issue.
Nov 20, 11:36 AEDT

Update - We are continuing to investigate this issue.
Nov 20, 10:28 AEDT

Investigating - We are currently investigating an issue impacting Stamp Duty Services in South Australia.

This means that there may be delays with Stamp Duty Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
Nov 20, 09:21 AEDT

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

Service Issue - Payment & Lodgement File Response

Resolved - The payment file response issue impacting multiple financial institution transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Nov 12, 15:11 AEDT

Update - We are continuing to monitor for any further issues.
Nov 12, 14:16 AEDT

Update - We are continuing to monitor for any further issues.
Nov 12, 14:15 AEDT

Monitoring - We can confirm the issue impacting payment and lodgement files is now resolved.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Nov 12, 14:14 AEDT

Update - We are continuing to work on a fix for this issue.
Nov 12, 13:02 AEDT

Identified - We are continuing to fix a payment file response issue impacting multiple services.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Nov 12, 13:01 AEDT

Update - We are continuing to investigate this issue.
Nov 12, 12:58 AEDT

Update - We are continuing to investigate this issue.
Nov 12, 11:56 AEDT

Investigating - We’re aware of a payment file response issue that’s impacting multiple Financial Institutions and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working internally to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Nov 12, 11:48 AEDT

Nov 11, 2024

Service Issue - CBA Payment File Response

Resolved - The payment file response issue impacting CBA’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Nov 11, 18:26 AEDT

Monitoring - We can confirm the payment file response issue impacting CBA and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Nov 11, 17:45 AEDT

Identified - We are continuing to fix a payment file response issue impacting CBA and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Nov 11, 16:04 AEDT

Update - We’re are still working with CBA to resolve an issue impacting payment file responses.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Nov 11, 14:52 AEDT

Update - We’re aware of a payment file response issue that’s impacting CBA and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We are continuing working with CBA to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Nov 11, 13:51 AEDT

Investigating - We’re aware of a payment file response issue that’s impacting CBA and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with CBA to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Nov 11, 12:49 AEDT

Nov 10, 2024

No incidents reported.

Nov 9, 2024

System Maintenance

Completed - The scheduled maintenance has been completed.
Nov 9, 22:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 08:00 AEDT

Scheduled - PEXA will be conducting a system maintenance on Saturday 9th November 2024 from 8:00pm – midnight AEDT.

Please note the following:
• There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
• Some users may experience slower response times. We kindly request your patience during the maintenance window.
• Some features may not be available during the maintenance window. If this occurs, please retry after the conclusion of the release.
Nov 7, 14:17 AEDT

Nov 8, 2024

Service Issue - Payment File Response

Resolved - The payment file response issue impacting MBL’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Nov 8, 13:15 AEDT

Monitoring - We can confirm the payment file response issue impacting Macquarie Bank and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Nov 8, 12:12 AEDT

Investigating - We’re aware of a payment file response issue that’s impacting Macquarie Bank and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Macquarie Bank to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Nov 8, 11:55 AEDT

Nov 7, 2024

System Maintenance

Completed - The scheduled maintenance has been completed.
Nov 7, 00:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 20:00 AEDT

Scheduled - PEXA will be conducting a system maintenance on Wednesday, 6th November 2024 from 8:00pm – 12:00am AEDT.

• There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
• Some users may experience slower response times. We kindly request your patience during the deployment window.
• Some features may not be available during the deployment window. If this occurs, please retry after the conclusion of the release.”
Nov 6, 16:13 AEDT