About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

Operational
Partial Service Disruption
Significant Service Disruption
Full Service Outage
Maintenance
Services by Jurisdiction
Shared Service
VIC
NSW
QLD
WA
SA
ACT
TAS
NT

All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Stamp Duty Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Financial Settlement Services Operational
Digital Signing Validation Operational
Login & Multi-Factor Authentication Service Operational
Mobile Signing Validation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 19, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 18 February 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Feb 18, 14:59 AEDT
Feb 18, 2026
Feb 17, 2026

No incidents reported.

Feb 16, 2026
Service Issue - TAS
Resolved - The reported issue impacting services in TAS is now resolved.

Lodgement and Lodgement Verification are now operating as normal.

We apologise for any inconvenience caused to you and your customers and thank you for your patience.
Feb 16, 14:32 AEDT
Monitoring - The issue that was impacting services in TAS is now resolved.

Lodgement and Lodgement Verification are now working as normal.

We apologise for any inconvenience caused to you and your customers.

We thank you for your patience and will provide you with an update in an hour.
Feb 16, 13:28 AEDT
Update - We are continuing to investigate an issue impacting services in TAS.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.
Feb 16, 12:43 AEDT
Update - We are continuing to investigate an issue impacting services in TAS.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.
Feb 16, 11:43 AEDT
Investigating - We are currently investigating an issue impacting services in TAS.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.
Feb 16, 10:44 AEDT
Feb 15, 2026

No incidents reported.

Feb 14, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Feb 14, 18:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 10:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Saturday 14 February 2026 from 10:00am to 6:00pm (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Feb 13, 14:47 AEDT
Feb 13, 2026

No incidents reported.

Feb 12, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Feb 12, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 11 February 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Feb 11, 12:45 AEDT
Feb 11, 2026
Manage Users Issue
Resolved - This incident is now resolved.
Feb 11, 12:35 AEDT
Investigating - We are investigating reports of some users encountering an error intermittently when accessing the Manage Users (Administrator Tools) tab.

We’ll provide you with an update within the hour.
Feb 11, 11:47 AEDT
Feb 10, 2026
SMS Delivery Issue
Resolved - This incident has been resolved.
Feb 10, 17:12 AEDT
Identified - We are aware of delays impacting SMS delivery. Some PEXA customers may experience a lag in receiving SMS messages, related to multi-factor authentication (MFA).

A workaround is available. If you are encountering issues in receiving SMS messages, please contact the PEXA Support Team for assistance.

Please note that this is not a PEXA issue.
Feb 10, 11:44 AEDT
Update - We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you are still encountering issues in receiving SMS messages, please contact the PEXA Support Team for assistance with a workaround.

Please note that this is not a PEXA issue.
Feb 10, 10:56 AEDT
Update - We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you are still encountering issues in receiving SMS messages, please contact the PEXA Support Team for assistance with a workaround.

Please note that this is not a PEXA issue.
Feb 10, 09:51 AEDT
Update - We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you are still encountering issues in receiving SMS messages, please contact the PEXA Support Team for assistance with a workaround.

Please note that this is not a PEXA issue.
Feb 10, 08:51 AEDT
Update - We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, related to multi-factor authentication (MFA).

If you are still encountering issues in receiving SMS messages, please contact the PEXA Support Team for assistance with a workaround.

Please note that this is not a PEXA issue.

Further updates will resume from 9am Tuesday 10th February, unless resolved prior.
Feb 9, 16:59 AEDT
Update - We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you are still encountering issues in receiving SMS messages, please contact the PEXA Support Team for assistance with a workaround.

Please note that this is not a PEXA issue.
Feb 9, 16:26 AEDT
Investigating - We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you need to update your MFA during this time, please contact the PEXA Support Team for assistance.

We’ll continue to monitor the situation and provide an update within the next hour.
Feb 9, 16:18 AEDT
Information Re-supply Issue
Resolved - This incident has been resolved.
Feb 10, 10:00 AEDT
Update - We are continuing to monitor for any further issues.
Feb 10, 09:28 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 10, 08:16 AEDT
Update - We are continuing investigating an issue impacting some users’ ability to perform an Information Re-supply

We apologise for the inconvenience. If you require assistance with a workaround for your Workspace, please contact the PEXA Support Team.

Further updates will resume from 9am Tuesday 10th February, unless resolved prior.
Feb 9, 16:58 AEDT
Update - We are continuing to investigate this issue.
Feb 9, 16:07 AEDT
Update - We are continuing to investigate this issue.
Feb 9, 15:10 AEDT
Update - We are continuing to investigate this issue.
Feb 9, 14:01 AEDT
Update - We are continuing to investigate this issue.
Feb 9, 13:00 AEDT
Update - We are continuing to investigate this issue.
Feb 9, 12:29 AEDT
Investigating - We are aware of an issue currently impacting some customers, attempting to perform an information resupply.

We apologise for the disruption this has caused and appreciate your patience as we work to resolve it.

We will provide an update within the hour
Feb 9, 12:04 AEDT
System Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Monday 9 February 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Feb 9, 19:41 AEDT
Feb 9, 2026
Service Issue - SA
Resolved - This incident has been resolved.
Feb 9, 16:14 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 9, 15:39 AEDT
Investigating - We are currently investigating an issue impacting services in SA.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.
Feb 9, 15:05 AEDT
SMS Delivery Issue
Resolved - This incident has been resolved.
Feb 9, 16:04 AEDT
Update - We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you need to update your MFA during this time, please contact the PEXA Support Team for assistance.

We’ll continue to monitor the situation and provide an update within the next hour.
Feb 9, 16:01 AEDT
Update - We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you need to update your MFA during this time, please contact the PEXA Support Team for assistance.

We’ll continue to monitor the situation and provide an update within the next hour.
Feb 9, 14:52 AEDT
Update - We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you need to update your MFA during this time, please contact the PEXA Support Team for assistance.

We’ll continue to monitor the situation and provide an update within the next hour.
Feb 9, 13:52 AEDT
Investigating - We are aware of delays impacting SMS delivery. As a result, some PEXA customers may experience a lag in receiving SMS messages, including those used for multi-factor authentication (MFA).

If you need to update your MFA during this time, please contact the PEXA Support Team for assistance.

We’ll continue to monitor the situation and provide an update within the next hour.
Feb 9, 12:52 AEDT
Feb 8, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Feb 8, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 08:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Saturday 7 February 2026 from 8:00am to midnight (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Feb 6, 10:36 AEDT
Feb 7, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Feb 7, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 6 February 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Feb 6, 16:35 AEDT
Feb 6, 2026
Feb 5, 2026
System Maintenance
Completed - The scheduled maintenance has been completed.
Feb 5, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 4 February 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Feb 4, 15:57 AEDT
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