About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

Operational
Partial Service Disruption
Significant Service Disruption
Full Service Outage
Maintenance
Services by Jurisdiction
Shared Service
VIC
NSW
QLD
WA
SA
ACT
TAS
NT

All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Stamp Duty Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Financial Settlement Services Operational
Digital Signing Validation Operational
Login & Multi-Factor Authentication Service Operational
Mobile Signing Validation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 16, 2026

No incidents reported today.

May 15, 2026

No incidents reported.

May 14, 2026
Completed - The scheduled maintenance has been completed.
May 14, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 13 May 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.

May 13, 14:17 AEST
May 13, 2026
Resolved - The reported issue of some users encountering errors upon signing has been resolved. Please note, this was not an issue on PEXA's side.

We’re sorry for the inconvenience this has caused you and your customers.

May 13, 14:34 AEST
Monitoring - The reported issue of some users encountering errors upon signing has been resolved.

Signing is now working as normal.

We apologise for the inconvenience and will share an update within the hour.

May 13, 13:34 AEST
Update - We're aware of some users encountering errors upon signing and are actively investigating.

We apologise for the inconvenience and will share an update within the hour.

May 13, 12:23 AEST
Investigating - We're aware of some users encountering errors upon signing and are actively investigating.

We apologise for the inconvenience and will share an update within the hour.

May 13, 11:22 AEST
May 12, 2026
Resolved - ANZ has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.

May 12, 15:53 AEST
Monitoring - We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

Please note this was not a PEXA issue

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

May 12, 15:26 AEST
Identified - The issue with ANZ is still ongoing. ANZ are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.

May 12, 14:41 AEST
Investigating - We’re aware of a payment file response issue currently impacting ANZ and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with ANZ to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.

May 12, 14:24 AEST
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026
Completed - The scheduled maintenance has been completed.
May 9, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 8 May 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.

May 8, 14:30 AEST
May 8, 2026
May 7, 2026
Completed - The scheduled maintenance has been completed.
May 7, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 6 May 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.

May 6, 15:58 AEST
May 6, 2026
Completed - The scheduled maintenance has been completed.
May 6, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Tuesday 5 May 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.

May 5, 15:48 AEST
May 5, 2026
May 4, 2026

No incidents reported.

May 3, 2026
Completed - The scheduled maintenance has been completed.
May 3, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 08:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Saturday 2 May 2026 from 8:00am to Midnight (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal.

Thank you for your patience and understanding.

May 1, 14:40 AEST
May 2, 2026
Completed - The scheduled maintenance has been completed.
May 2, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 1 May 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.

May 1, 14:30 AEST