PEXA Status

About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

Operational

Partial Service Disruption

Significant Service Disruption

Full Service Outage

Maintenance

Services by Jurisdiction

Shared Service

VIC

NSW

QLD

ACT

TAS

System Incident History

		National Full Service Outage	Significant Service Disruption				Partial Service Disruption
Service Availability			PEXA	State Land Registry Office	State Revenue Office	Financial Institution Integration	PEXA	State Land Registry Office	State Revenue Office	Financial Institution Integration
Jan '25	100%		2	1		3	1		1	2
Feb '25	100%		1			4				1
Mar '25	100%		2						2
Apr '25	100%		1	1		1
May '25	100%		2	1		3
June '25	100%		1		2	2	2	2		2
July '25	100%			1		1			1
Aug '25	100%	1*			1	3	1			3
Sep '25	100%		1			1	2	2		3
Oct '25	100%					4
Nov '25	100%		2			3	2			2
Dec '25	100%			1		3	1	1	1
Jan '26	100%			1		1

Service Availability

		National Full Service Outage
Jan '25	100%	0
Feb '25	100%	0
Mar '25	100%	0
Apr '25	100%	0
May '25	100%	0
Jun '25	100%	0
Jul '25	100%	0
Aug '25	100%	1*
Sep '25	100%	0
Oct '25	100%	0
Nov '25	100%	0
Dec '25	100%	0
Jan '26	100%	0

Significant Service Disruption

	PEXA	State Land Registry Office	State Revenue Office	Financial Institution Integration
Jan '25	2	1		3
Feb '25	1			4
Mar '25	2
Apr '25	1	1		1
May '25	2	1		3
Jun '25	1		2	3
Jul '25		1
Aug '25			1	3
Sep '25	1			1
Oct '25				4
Nov '25	2			3
Dec '25		1		3
Jan '26		1		1

Partial Service Disruption

	PEXA	State Land Registry Office	State Revenue Office	Financial Institution Integration
Jan '25	1		1	2
Feb '25				1
Mar '25			2
Apr '25
May '25
Jun '25	2	2		2
July '25			1
Aug '25	1			3
Sep '25	2	2		3
Oct '25
Nov '25	2			2
Dec '25	1	1	1
Jan '26

Definitions

National Full Service Outage: An incident which results in all customers being unable to use PEXA’s national network.

Significant Service Disruption: An incident which causes specific services to not be available, which results in limited functionality for customers as a result of a PEXA issue or an Interconnected Third Party Network issue or outage.

Partial Service Disruption: An incident which causes intermittent issues or a slower than usual service, as a result of a PEXA issue or an Interconnected Third Party Network issue.

Service Availability: Full availability of PEXA’s national network, exclusive of Scheduled Maintenance, as set out by ARNECC’s Model Operating Requirements.

* An outage occurred late in the evening due to an issue associated with a planned change request. It is classified a National Full-Service outage as the change was implemented outside an approved maintenance window.

All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services Operational

VIC Operational

NSW Operational

QLD Operational

WA Operational

SA Operational

ACT Operational

TAS Operational

NT Operational

Stamp Duty Services Operational

VIC Operational

NSW Operational

QLD Operational

WA Operational

SA Operational

ACT Operational

TAS Operational

NT Operational

Financial Settlement Services Operational

Digital Signing Validation Operational

Mobile Signing Validation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 19, 2026

No incidents reported today.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

System Maintenance

Completed - The scheduled maintenance has been completed.
Jan 17, 02:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 22:00 AEDT

Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 16 January 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Jan 16, 12:01 AEDT

Jan 16, 2026

Service Issue - NSW

Resolved - The reported issue impacting services in NSW is now resolved.

Lodgement and Lodgement Verification are now operating as normal.

We apologise for any inconvenience caused to you and your customers and thank you for your patience.
Jan 16, 16:08 AEDT

Monitoring - The issue that was impacting services in NSW is now resolved.

Lodgement and Lodgement Verification are now working as normal.

We apologise for any inconvenience caused to you and your customers.

We thank you for your patience and will provide you with an update in an hour.
Jan 16, 15:33 AEDT

Investigating - We are currently investigating an issue impacting services in NSW.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.
Jan 16, 15:00 AEDT

Jan 15, 2026

No incidents reported.

Jan 14, 2026

Service Issue - ACT

Resolved - The reported issue impacting services in ACT is now resolved by PEXA. Please note, this was not an issue on PEXA's side.

Lodgement and Lodgement Verification are now operating as normal.

We apologise for any inconvenience caused to you and the buyers and sellers you represent and thank you for your patience.
Jan 14, 16:49 AEDT

Investigating - We are currently investigating an issue impacting services in ACT.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.
Jan 14, 15:51 AEDT

Jan 13, 2026

Bank Of Queensland Service Issue - Payment File Response

Resolved - Bank of Queensland has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.
Jan 13, 18:53 AEDT

Update - Pleas be advised the issue with Bank Of Queensland is still ongoing. Bank Of Queensland are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.
Jan 13, 17:55 AEDT

Update - The issue with Bank Of Queensland is still ongoing. Bank Of Queensland are continuing to work to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.
Jan 13, 17:15 AEDT

Identified - The issue with Bank Of Queensland is still ongoing. Bank Of Queensland are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.
Jan 13, 16:13 AEDT

Investigating - We’re aware of a payment file response issue currently impacting Bank Of Queensland and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bank Of Queensland to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.
Jan 13, 15:21 AEDT

System Maintenance

Completed - The scheduled maintenance has been completed.
Jan 13, 02:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 22:00 AEDT

Scheduled - PEXA will be undergoing scheduled system maintenance on Monday 12 January 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Jan 12, 14:58 AEDT

Jan 12, 2026

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

About This Page

Service Availability

Significant Service Disruption

Partial Service Disruption

All Systems Operational

About This Site

Past Incidents

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