System Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 03, 2026 - 08:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Saturday 3 October 2026 from 8:00am to Midnight (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Oct 3, 2026 08:00 - Oct 4, 2026 00:00 AEST

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services Under Maintenance
VIC Under Maintenance
NSW Under Maintenance
QLD Under Maintenance
WA Under Maintenance
SA Under Maintenance
ACT Under Maintenance
TAS Under Maintenance
NT Under Maintenance
Stamp Duty Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Financial Settlement Services Operational
Digital Signing Validation Operational
Login & Multi-Factor Authentication Service Operational
Mobile Signing Validation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

System Maintenance Oct 6, 2026 22:00 - Oct 7, 2026 02:00 AEDT

PEXA will be undergoing scheduled system maintenance on Tuesday 6 October 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Posted on Sep 29, 2026 - 12:13 AEST

System Maintenance Oct 7, 2026 22:00 - Oct 8, 2026 02:00 AEDT

PEXA will be undergoing scheduled system maintenance on Wednesday 7 October 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Posted on Sep 30, 2026 - 10:45 AEST

Oct 3, 2026

Unresolved incident: System Maintenance.

Oct 2, 2026

Service Issue - ANZ Payment File Response
Resolved - ANZ has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.
Oct 2, 17:47 AEST
Identified - The issue with ANZ is still ongoing. ANZ are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.
Oct 2, 17:29 AEST
Investigating - We’re aware of a payment file response issue currently impacting ANZ and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with ANZ to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue

We appreciate your patience and will provide you with an update within the hour.
Oct 2, 16:29 AEST

Oct 1, 2026

System Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 30 September 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Sep 23, 11:05 AEST

Sep 30, 2026

System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 30, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Tuesday 29 September 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Sep 18, 11:58 AEST

Sep 29, 2026

System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 29, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Monday 28 September 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Sep 23, 15:26 AEST

Sep 28, 2026

Service Issue - ATO
Resolved - We can confirm the issue impacting ATO GST forms is now resolved.

We apologise for any inconvenience this caused you and your customers.
Sep 28, 14:05 AEST
Monitoring - We can confirm the issue impacting ATO GST forms is now resolved.

We will continue to monitor.

We apologise again for the disruption this has caused you and your customers.
Sep 28, 12:43 AEST
Identified - We are aware of an issue impacting ATO GST forms.

For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed.

We will provide further updates as soon as possible.

Thank you for your patience.
Sep 28, 11:51 AEST
Investigating - We are currently investigating an issue impacting ATO GST forms.

For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed.

We will provide further updates as soon as possible.

Thank you for your patience.
Sep 28, 10:47 AEST
Service Issue - Payment File Response
Resolved - The payment file response issue impacting transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.
Sep 28, 10:57 AEST
Monitoring - We can confirm the payment file response issue impacting transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Sep 28, 10:19 AEST
Investigating - We’re aware of a payment file response issue currently impacting transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.
Sep 28, 09:44 AEST

Sep 27, 2026

System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 08:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Saturday 26 September 2026 from 8:00am to midnight (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Sep 18, 11:56 AEST

Sep 26, 2026

Sep 25, 2026

No incidents reported.

Sep 24, 2026

System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 23 September 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Sep 16, 15:54 AEST

Sep 23, 2026

System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 23, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Tuesday 22 September 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Sep 16, 15:54 AEST

Sep 22, 2026

System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 22, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Monday 21 September 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Sep 16, 15:52 AEST

Sep 21, 2026

PEXA Phone Issue
Resolved - The issue impacting our Customer Support phone number is now resolved.

We are sorry for any inconvenience this may have caused.
Sep 21, 16:34 AEST
Monitoring - The issue impacting our Customer Support phone number is now resolved.

We will continue to monitor for any further issues.
Sep 21, 15:16 AEST
Investigating - We are currently investigating an issue impacting our Customer Support phone number.

If you need to contact us urgently please email support@pexa.com.au
Sep 21, 14:50 AEST

Sep 20, 2026

No incidents reported.

Sep 19, 2026

System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 19, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 18 September 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Sep 11, 10:40 AEST
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