About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

Operational
Partial Service Disruption
Significant Service Disruption
Full Service Outage
Maintenance
Services by Jurisdiction
Shared Service
VIC
NSW
QLD
WA
SA
ACT
TAS

All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
Stamp Duty Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
Financial Settlement Services ? Operational
Digital Signing Validation Operational
Mobile Signing Validation Operational
Login & Multi-Factor Authentication Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 11, 2025

No incidents reported today.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025
System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 7, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 20:00 AEST
Scheduled - PEXA will be conducting a system maintenance on Friday 6th June 2025 from 8:00pm – midnight AEDT.

Please note the following:
• There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
• Some users may experience slower response times. We kindly request your patience during the maintenance window.
• Some features may not be available during the maintenance window. If this occurs, please retry after the conclusion of the release.
Jun 6, 13:06 AEST
Jun 6, 2025
Jun 5, 2025

No incidents reported.

Jun 4, 2025
System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 20:00 AEST
Scheduled - PEXA will be conducting a system maintenance on Tuesday 3rd June 2025 from 8:00pm – midnight AEDT.

Please note the following:
• There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
• Some users may experience slower response times. We kindly request your patience during the maintenance window.
• Some features may not be available during the maintenance window. If this occurs, please retry after the conclusion of the release.
Jun 3, 18:13 AEST
Jun 3, 2025
System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 20:00 AEST
Scheduled - PEXA will be conducting a system maintenance on Monday 2nd June 2025 from 8:00pm – midnight AEDT.

Please note the following:
• There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
• Some users may experience slower response times. We kindly request your patience during the maintenance window.
• Some features may not be available during the maintenance window. If this occurs, please retry after the conclusion of the release.
Jun 2, 14:54 AEST
Jun 2, 2025
Service Issue - Payment File Response
Resolved - The payment file response issue impacting ANZ’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Jun 2, 17:02 AEST
Monitoring - We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your clients.
Jun 2, 16:02 AEST
Identified - We are continuing to fix a payment file response issue impacting ANZ and its transactions.

If your workspace is impacted and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re sorry for the inconvenience this is causing you and your clients.

We’ll provide you with an update within the hour.
Jun 2, 15:16 AEST
Update - We are currently investigating an issue with payment file responses that is affecting ANZ and their transactions processing.

If your workspace is impacted and has already begun settling, it may remain in a 'Completed and Disbursing' status longer than usual while the issue is being addressed.

We’re actively working with ANZ to resolve the matter as quickly as possible.

We sincerely apologize for the inconvenience this may be causing you and your clients, and we appreciate your patience during this time.

An update will be provided within the next hour.
Jun 2, 14:25 AEST
Update - We're continuing to investigate a payment file response issue that’s impacting ANZ and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with ANZ to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Jun 2, 13:21 AEST
Investigating - We’re aware of a payment file response issue that’s impacting ANZ and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with ANZ to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Jun 2, 12:22 AEST
Service Issue - SA
Resolved - The delay's with RevenueSA's stamp duty verification has been resolved.
Jun 2, 15:08 AEST
Monitoring - Services with RevenueSA are operational again.
Jun 2, 14:31 AEST
Update - Revenue SA is currently experience network issues which is effecting SA users on the PEXA platform. We are liaising with Revenue SA who is currently working to resolve the issue.
Jun 2, 14:12 AEST
Update - Revenue SA is currently experience network issues which is effecting SA users on the PEXA platform. We are liaising with Revenue SA who is currently working to resolve the issue.
Jun 2, 13:07 AEST
Update - Revenue SA is currently experience network issues which is effecting SA users on the PEXA platform. We are liaising with Revenue SA who is currently working to resolve the issue.
Jun 2, 12:11 AEST
Investigating - We are currently investigating an issue impacting Stamp Duty Services in South Australia.

This means that there may be delays with Stamp Duty Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
Jun 2, 11:27 AEST
Jun 1, 2025
System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 08:00 AEST
Scheduled - PEXA will be conducting a system maintenance release on Saturday 31 May from 8:00am – midnight AEST.

PEXA will be available for use during the release window.

Please note the following:
• There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
• Some users may experience slower response times. We kindly request your patience during the deployment window.
• Some features may not be available during the deployment window. If this occurs, please retry after the conclusion of the release.
May 29, 10:46 AEST
May 31, 2025
May 30, 2025
Mobile Signing Issue
Resolved - The issue impacting mobile signing has been resolved
May 30, 14:12 AEST
Monitoring - Mobile Signing services are Operational.

We will monitor the results.
May 30, 13:05 AEST
Investigating - We are currently investigating an issue affecting some users ability to sign using Mobile Signing.
May 30, 12:40 AEST
May 29, 2025
Service Issue - ACT
Resolved - The delay's with ACT's lodgement and lodgement verification has now been resolved.
May 29, 11:17 AEST
Update - ACT Land Registry have identified the issue and a fix has been implemented.
May 29, 09:25 AEST
Update - ACT Land Registry have identified the issue and a fix has been implemented.

During this time, lodgement and lodgement verification may take longer than usual.

We are monitoring the results.

Updates will resume tomorrow.
May 28, 17:12 AEST
Update - ACT Land Registry have identified the issue and a fix has been implemented.

During this time, lodgement and lodgement verification may take longer than usual.

We are monitoring the results.
May 28, 17:11 AEST
Update - ACT Land Registry have identified the issue and a fix has been implemented.

During this time, lodgement and lodgement verification may take longer than usual.

We are monitoring the results.
May 28, 16:01 AEST
Update - ACT Land Registry have identified the issue and a fix has been implemented.

During this time, lodgement and lodgement verification may take longer than usual.

We are monitoring the results.
May 28, 14:53 AEST
Update - ACT Land Registry have identified the issue and a fix has been implemented.

During this time, lodgement and lodgement verification may take longer than usual.

We are monitoring the results.
May 28, 13:22 AEST
Update - ACT Land Registry have identified the issue and a fix has been implemented.

During this time, lodgement and lodgement verification may take longer than usual.

We are monitoring the results.
May 28, 12:05 AEST
Update - ACT Land Registry have identified the issue and a fix has been implemented.

During this time, lodgement and lodgement verification may take longer than usual.

We are monitoring the results.
May 28, 09:55 AEST
Monitoring - ACT Land Registry have identified the issue and a fix is being implemented. We are monitoring the results.
May 27, 17:34 AEST
Update - We continue to investigate with the ACT land registry office to identify the issue.
May 27, 16:14 AEST
Update - We continue to investigate with the ACT land registry office to identify the issue.
May 27, 15:17 AEST
Update - We continue to investigate with the ACT land registry office to identify the issue.
May 27, 14:09 AEST
Update - We continue to investigate with the ACT land registry office to identify the issue.
May 27, 12:21 AEST
Update - We continue to investigate with the ACT land registry office to identify the issue.
May 27, 11:26 AEST
Update - We continue to investigate with the ACT land registry office to identify the issue.
May 27, 10:16 AEST
Update - We continue to investigate with the ACT land registry office to identify the issue.
May 26, 17:22 AEST
Update - We are continuing to investigate this issue.
May 26, 16:15 AEST
Update - We are continuing to investigate this issue.
May 26, 15:29 AEST
Investigating - We are currently investigating an issue impacting services in ACT.

This means that there may be delays with Lodgement and Lodgement Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
May 26, 14:19 AEST
May 28, 2025
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