PEXA Status

About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

Operational

Partial Service Disruption

Significant Service Disruption

Full Service Outage

Maintenance

Services by Jurisdiction

Shared Service

VIC

NSW

QLD

ACT

TAS

System Incident History

		National Full Service Outage	Significant Service Disruption				Partial Service Disruption
Service Availability			PEXA	State Land Registry Office	State Revenue Office	Financial Institution Integration	PEXA	State Land Registry Office	State Revenue Office	Financial Institution Integration
Jan '25	100%		2	1		3	1		1	2
Feb '25	100%		1			4				1
Mar '25	100%		2						2
Apr '25	100%		1	1		1
May '25	100%		2	1		3
June '25	100%		1		2	2	2	2		2
July '25	100%			1		1			1
Aug '25	100%	1*			1	3	1			3
Sep '25	100%		1			1	2	2		3
Oct '25	100%					4
Nov '25	100%		2			3	2			2
Dec '25	100%			1		3	1	1	1
Jan '26	100%			1		4	1	2
Feb '26	100%		2				5	2

Service Availability

		National Full Service Outage
Jan '25	100%	0
Feb '25	100%	0
Mar '25	100%	0
Apr '25	100%	0
May '25	100%	0
Jun '25	100%	0
Jul '25	100%	0
Aug '25	100%	1*
Sep '25	100%	0
Oct '25	100%	0
Nov '25	100%	0
Dec '25	100%	0
Jan '26	100%	0

Significant Service Disruption

	PEXA	State Land Registry Office	State Revenue Office	Financial Institution Integration
Jan '25	2	1		3
Feb '25	1			4
Mar '25	2
Apr '25	1	1		1
May '25	2	1		3
Jun '25	1		2	3
Jul '25		1
Aug '25			1	3
Sep '25	1			1
Oct '25				4
Nov '25	2			3
Dec '25		1		3
Jan '26		1		4
Feb '26	2

Partial Service Disruption

	PEXA	State Land Registry Office	State Revenue Office	Financial Institution Integration
Jan '25	1		1	2
Feb '25				1
Mar '25			2
Apr '25
May '25
Jun '25	2	2		2
July '25			1
Aug '25	1			3
Sep '25	2	2		3
Oct '25
Nov '25	2			2
Dec '25	1	1	1
Jan '26	1	2
Feb '26	5	2

Definitions

National Full Service Outage: An incident which results in all customers being unable to use PEXA’s national network.

Significant Service Disruption: An incident which causes specific services to not be available, which results in limited functionality for customers as a result of a PEXA issue or an Interconnected Third Party Network issue or outage.

Partial Service Disruption: An incident which causes intermittent issues or a slower than usual service, as a result of a PEXA issue or an Interconnected Third Party Network issue.

Service Availability: Full availability of PEXA’s national network, exclusive of Scheduled Maintenance, as set out by ARNECC’s Model Operating Requirements.

* An outage occurred late in the evening due to an issue associated with a planned change request. It is classified a National Full-Service outage as the change was implemented outside an approved maintenance window.

All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services Operational

VIC Operational

NSW Operational

QLD Operational

WA Operational

SA Operational

ACT Operational

TAS Operational

NT Operational

Stamp Duty Services Operational

VIC Operational

NSW Operational

QLD Operational

WA Operational

SA Operational

ACT Operational

TAS Operational

NT Operational

Financial Settlement Services Operational

Digital Signing Validation Operational

Mobile Signing Validation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 5, 2026

No incidents reported today.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

Service Issue - QLD

Resolved - The issue that was impacting Stamp Duty services in QLD has now been resolved.

Stamp Duty Verification is operating as normal.

If you encountered issues earlier, please check your workspace to ensure your Stamp Duty is verified.

We apologise for any inconvenience this may have caused you and your customers.
Mar 2, 13:50 AEDT

Monitoring - The issue that was impacting Stamp Duty services in QLD has now been resolved.

Stamp Duty Verification is operating as normal.

If you encountered issues earlier, please check your workspace to ensure your Stamp Duty is verified.

We apologise for any inconvenience this may have caused you and your customers.

We will provide another update in an hour. Thank you for your patience.
Mar 2, 13:00 AEDT

Update - We are currently investigating an issue impacting Stamp Duty Services in Queensland.

This means that there may be delays with Stamp Duty Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
Mar 2, 12:32 AEDT

Investigating - We are currently investigating an issue impacting Stamp Duty Services in Queensland.

This means that there may be delays with Stamp Duty Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.
Mar 2, 08:40 AEDT

Mar 1, 2026

No incidents reported.

Feb 28, 2026

System Maintenance

Completed - The scheduled maintenance has been completed.
Feb 28, 04:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 22:00 AEDT

Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 27 February 2026 from 10:00pm to 4:00am (AEDT).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Feb 27, 14:30 AEDT

Feb 27, 2026

Feb 26, 2026

System Maintenance

Completed - The scheduled maintenance has been completed.
Feb 26, 02:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 22:00 AEDT

Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 25 February 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Feb 25, 15:08 AEDT

Feb 25, 2026

Feb 24, 2026

Mobile Signing Issue

Resolved - The mobile signing issue has been resolved.
Feb 24, 16:37 AEDT

Monitoring - The mobile signing issue has been resolved.
Feb 24, 16:05 AEDT

Investigating - We are investigating a mobile signing issue impacting some customers.

We’ll provide you with an update within the hour.
Feb 24, 15:49 AEDT

System Maintenance

Completed - The scheduled maintenance has been completed.
Feb 24, 02:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 22:00 AEDT

Scheduled - PEXA will be undergoing scheduled system maintenance on Monday 23 February 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Feb 23, 15:18 AEDT

Feb 23, 2026

PEXA Service Issue - Payment File Response

Resolved - PEXA has resolved the payment file issue.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.
Feb 23, 12:09 AEDT

Monitoring - We can confirm the payment file response issue impacting transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Feb 23, 11:40 AEDT

Update - We’re aware of a payment file response issue currently impacting PEXA transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve this issue.

We’re actively working to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.
Feb 23, 10:58 AEDT

Investigating - We’re aware of a payment file response issue currently impacting transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.
Feb 23, 09:51 AEDT

Feb 22, 2026

No incidents reported.

Feb 21, 2026

System Maintenance

Completed - The scheduled maintenance has been completed.
Feb 21, 18:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:00 AEDT

Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 20 February 2026 from 10:00pm to Saturday 21 February 6:00pm (AEDT).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Feb 20, 13:55 AEDT

Feb 20, 2026

Mobile Signing Issue

Resolved - The mobile signing issue has been resolved.
Feb 20, 13:47 AEDT

Monitoring - The issue affecting mobile signing has now been resolved. If you experienced any disruption, please try again.

We will continue to monitor the results.
Feb 20, 12:59 AEDT

Investigating - We are investigating a mobile signing issue impacting some customers.

We’ll provide you with an update within the hour.
Feb 20, 12:42 AEDT

Feb 19, 2026

System Maintenance

Completed - The scheduled maintenance has been completed.
Feb 19, 02:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 22:00 AEDT

Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 18 February 2026 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.
Feb 18, 14:59 AEDT

About This Page

Service Availability

Significant Service Disruption

Partial Service Disruption

All Systems Operational

About This Site

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