System Status

Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jurisdiction-Specific
Service
VIC
NSW
QLD
WA
SA
ACT
TAS
All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
Stamp Duty Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
Digital Signing Validation Operational
Mobile Signing Validation Operational
Financial Settlement Services ? Operational
Login & Multi-Factor Authentication Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024

No incidents reported.

Oct 28, 2024
Service Issue - Payment File Response
Resolved - The payment file response issue impacting Macquarie Bank’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Oct 28, 16:59 AEDT
Monitoring - We can confirm the payment file response issue impacting Macquarie Bank and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your clients.
Oct 28, 15:48 AEDT
Investigating - We’re aware of a payment file response issue that’s impacting Macquarie Bank and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Macquarie Bank to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Oct 28, 14:53 AEDT
Oct 27, 2024

No incidents reported.

Oct 26, 2024
System Maintenance - Planned Outage
Completed - The scheduled maintenance has been completed.
Oct 26, 11:10 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 08:00 AEDT
Scheduled - PEXA is planning a scheduled maintenance. From Saturday 26th Oct 8:00am to 2:00pm AEDT the PEXA Exchange, Plus, Planner, Projects will be temporarily unavailable.

We apologies for any inconvenience this may cause and appreciate your understanding.

If you have any questions, please contact our Support Team via support@pexa.com.au
Oct 21, 08:49 AEDT
Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024
Service Issue - Payment File Response
Resolved - The payment file response issue impacting Macquarie Bank’s transactions has been resolved.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and the buyers and sellers you represent.
Oct 21, 17:08 AEDT
Monitoring - We can confirm the payment file response issue impacting Macquarie Bank and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your clients.
Oct 21, 16:07 AEDT
Investigating - We’re aware of a payment file response issue that’s impacting Macquarie Bank and their transactions.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We’re working with Macquarie Bank to resolve this issue.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your clients.

We’ll provide you with an update within the hour.
Oct 21, 15:19 AEDT
Oct 20, 2024
System Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 08:00 AEDT
Scheduled - PEXA will be conducting a system maintenance release on Saturday 19th October 2024 from 8:00am – midnight.

Please note the following:
- There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
- Some users may experience slower response times. We kindly request your patience during the release window.
- Some features may not be available during the release window. If this occurs, please retry after the release window.
Oct 14, 14:35 AEDT
Oct 19, 2024
Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

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