About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

Operational
Partial Service Disruption
Significant Service Disruption
Full Service Outage
Maintenance
Services by Jurisdiction
Shared Service
VIC
NSW
QLD
WA
SA
ACT
TAS
NT

All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Stamp Duty Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Financial Settlement Services Operational
Digital Signing Validation Operational
Login & Multi-Factor Authentication Service Operational
Mobile Signing Validation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

System Maintenance Aug 19, 2026 22:00 - Aug 20, 2026 02:00 AEST

PEXA will be undergoing scheduled system maintenance on Wednesday 19 August 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.

Posted on Aug 12, 2026 - 14:46 AEST

System Maintenance Aug 21, 2026 22:00 - Aug 22, 2026 02:00 AEST

PEXA will be undergoing scheduled system maintenance on Friday 21 August 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.

Posted on Aug 14, 2026 - 11:28 AEST

Aug 17, 2026

No incidents reported today.

Aug 16, 2026

Completed - The scheduled maintenance has been completed.
Aug 16, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 08:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Saturday 15 August 2026 from 8:00am to Midnight (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal.

Thank you for your patience and understanding.

Aug 6, 15:02 AEST

Aug 15, 2026

Completed - The scheduled maintenance has been completed.
Aug 15, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 14 August 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.

Aug 12, 14:45 AEST

Aug 14, 2026

Resolved - The issue that was impacting signing for Mobile Signing and soft certificates is now resolved.

Signing is now working as normal.

We apologise for any inconvenience caused to you and your customers.

Aug 14, 17:16 AEST
Update - The issue that was impacting signing for Mobile Signing and soft certificates is now resolved.

Signing is now working as normal.

We apologise for any inconvenience caused to you and your customers.

Aug 14, 16:34 AEST
Monitoring - The issue that was impacting signing for Mobile Signing and some soft certificates is now resolved.

Signing is now working as normal.

We apologise for any inconvenience caused to you and your customers.

Aug 14, 15:40 AEST
Update - We are currently investigating an issue impacting signing with Mobile Signing and some soft certificates.

As a result, there may be impacts to signing in PEXA.

We will provide you with an update within the hour.

Thank you for your patience.

Aug 14, 15:17 AEST
Update - We are currently investigating an issue impacting signing with Mobile Signing and some soft certificates.

As a result, there may be impacts to signing in PEXA.

We will provide you with an update within the hour.

Thank you for your patience.

Aug 14, 14:01 AEST
Update - We are currently investigating an issue impacting signing with Mobile Signing and some soft certificates.

As a result, there may be impacts to signing in PEXA.

We will provide you with an update within the hour.

Thank you for your patience.

Aug 14, 12:42 AEST
Investigating - We are currently investigating an issue impacting signing with Mobile Signing.  

 As a result, there may be impacts to signing in PEXA.  

 We will provide you with an update within the hour.  

 Thank you for your patience.

Aug 14, 11:48 AEST

Aug 13, 2026

Completed - The scheduled maintenance has been completed.
Aug 13, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 12 August 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.

Aug 12, 14:44 AEST

Aug 12, 2026

Aug 11, 2026

No incidents reported.

Aug 10, 2026

Resolved - Bendigo Bank has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.

Aug 10, 12:20 AEST
Monitoring - We can confirm the payment file response issue impacting Bendigo Bank and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

Please note this was not a PEXA issue.

Aug 10, 11:36 AEST
Update - We’re aware of a payment file response issue currently impacting Bendigo Bank and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bendigo Bank to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.

Please note this is not a PEXA issue.

Aug 10, 10:55 AEST
Investigating - We’re aware of a payment file response issue currently impacting Bendigo Bank and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bendigo Bank to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.

Aug 10, 10:35 AEST

Aug 9, 2026

Completed - The scheduled maintenance has been completed.
Aug 9, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 08:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Saturday 8 August 2026 from 8:00am to Midnight (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal.

Thank you for your patience and understanding.

Jul 31, 10:58 AEST

Aug 8, 2026

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Resolved - Bank Of Queensland has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.

Aug 6, 16:17 AEST
Monitoring - We can confirm the payment file response issue impacting Bank Of Queensland and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.

Please note this is not a PEXA issue.

Aug 6, 15:30 AEST
Identified - The issue with Bank Of Queensland is still ongoing. Bank Of Queensland are working to resolve the issue.

If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed.

We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We’ll provide you with an update within the hour.

Aug 6, 14:30 AEST
Update - We’re aware of a payment file response issue currently impacting Bank Of Queensland and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re continuing to work with Bank Of Queensland to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.

Aug 6, 13:36 AEST
Investigating - We’re aware of a payment file response issue currently impacting Bank Of Queensland and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with Bank of Queensland to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.

Aug 6, 12:37 AEST
Completed - The scheduled maintenance has been completed.
Aug 6, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:00 AEST
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 5 August 2026 from 10:00pm to 2:00am (AEST).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.

Thank you for your patience and understanding.

Jul 29, 16:13 AEST

Aug 5, 2026

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.