About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

Operational
Partial Service Disruption
Significant Service Disruption
Full Service Outage
Maintenance
Services by Jurisdiction
Shared Service
VIC
NSW
QLD
WA
SA
ACT
TAS
NT

All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Stamp Duty Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Financial Settlement Services ? Operational
Digital Signing Validation Operational
Mobile Signing Validation Operational
Login & Multi-Factor Authentication Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 18, 2025
System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 20:00 AEST
Scheduled - PEXA will be conducting a system maintenance on Wednesday 17th September 2025 from 8:00pm – midnight AEDT.

Please note the following:
• There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
• Some users may experience slower response times. We kindly request your patience during the maintenance window.
• Some features may not be available during the maintenance window. If this occurs, please retry after the conclusion of the release.
Sep 17, 17:34 AEST
Sep 17, 2025
Service Issue - NT
Resolved - The reported issue impacting services in NT is now resolved. Please note, this was not an issue on PEXA's side.

Lodgement is now operating as normal.

We apologise for any inconvenience caused to you and the buyers and sellers you represent and thank you for your patience.
Sep 17, 17:23 AEST
Update - The issue impacting services in NT has been identified and a fix is currently being implemented.

In the meantime, Lodgement may continue to experience delays.

Please note, this was not an issue on PEXA's side.
Sep 17, 16:55 AEST
Update - The issue impacting services in NT has been identified and a fix is currently being implemented.

In the meantime, Lodgement may continue to experience delays.

Please note, this was not an issue on PEXA's side.

We will provide you with an update within the hour.
Sep 17, 16:02 AEST
Update - The issue impacting services in NT has been identified and a fix is currently being implemented.

In the meantime, Lodgement may continue to experience delays.

Please note, this was not an issue on PEXA's side.

We will provide you with an update within the hour.
Sep 17, 14:03 AEST
Update - The issue impacting services in NT has been identified and a fix is currently being implemented.

In the meantime, Lodgement may continue to experience delays.

Please note, this was not an issue on PEXA's side.

We will provide you with an update within the hour.
Sep 17, 12:57 AEST
Update - The issue impacting services in NT has been identified and a fix is currently being implemented.

In the meantime, Lodgement may continue to experience delays.

Please note, this was not an issue on PEXA's side.

We will provide you with an update within the hour.
Sep 17, 12:08 AEST
Update - The issue impacting services in NT has been identified and a fix is currently being implemented.

In the meantime, Lodgement may continue to experience delays.

Please note, this was not an issue on PEXA's side.

We will provide you with an update within the hour.
Sep 17, 11:07 AEST
Update - The issue impacting services in NT has been identified and a fix is currently being implemented.

In the meantime, Lodgement may continue to experience delays.

Please note, this was not an issue on PEXA's side.

We will provide you with an update within the hour.
Sep 17, 09:53 AEST
Identified - The issue impacting services in NT has been identified and a fix is currently being implemented.

In the meantime, Lodgement may continue to experience delays.

Please note, this was not an issue on PEXA's side.

We will provide you with an update within the hour.
Sep 17, 08:58 AEST
Update - We continue to investigate an issue impacting services in NT.

As a result, there may be delays with Lodgement.

Thank you for your patience.
Sep 16, 16:47 AEST
Update - We are currently investigating an issue impacting services in NT.

As a result, there may be delays with Lodgement.

We will provide you with an update within the hour.

Thank you for your patience.
Sep 16, 15:49 AEST
Update - We are currently investigating an issue impacting services in NT.

As a result, there may be delays with Lodgement.

We will provide you with an update within the hour.

Thank you for your patience.
Sep 16, 14:44 AEST
Investigating - We are currently investigating an issue impacting services in NT.

As a result, there may be delays with Lodgement.

We will provide you with an update within the hour.

Thank you for your patience.
Sep 16, 13:50 AEST
System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 20:00 AEST
Scheduled - PEXA will be conducting a system maintenance on Tuesday 16th September 2025 from 8:00pm – midnight AEST.

Please note:
• There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
• Some users may experience slower response times. We kindly request your patience during the maintenance window.
• Some features may not be available during the maintenance window. If this occurs, please retry after the conclusion of the release.
Sep 16, 16:00 AEST
Sep 16, 2025
Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 11, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 20:00 AEST
Scheduled - PEXA will be conducting a system maintenance on Wednesday 10th September 2025 from 8:00pm – midnight AEST.

Please note the following:
• There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
• Some users may experience slower response times. We kindly request your patience during the maintenance window.
• Some features may not be available during the maintenance window. If this occurs, please retry after the conclusion of the release.
Sep 10, 16:03 AEST
Sep 10, 2025
System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 20:00 AEST
Scheduled - PEXA will be conducting a system maintenance on Tuesday 9th September 2025 from 8:00pm – midnight AEST.

Please note the following:
• There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.
• Some users may experience slower response times. We kindly request your patience during the maintenance window.
• Some features may not be available during the maintenance window. If this occurs, please retry after the conclusion of the release.
Sep 9, 16:39 AEST
Sep 9, 2025
Sep 8, 2025
PEXA Performance Issue
Resolved - The previously reported issue impacting linked lodgements in PEXA Exchange has now been resolved.
Sep 8, 16:48 AEST
Monitoring - We can confirm that the issue impacting linked lodgements has now been resolved.

We are continuing to monitor and will keep you informed if anything changes.

We apologise for the inconvenience this has caused you and your customers.

You will receive another update within the hour.
Sep 8, 15:53 AEST
Update - We’ve identified the issue affecting linked lodgements.

We apologise for the inconvenience this is causing you and your customers. .
Sep 8, 14:49 AEST
Identified - We’ve identified the issue affecting linked lodgements.

We apologise for the inconvenience this is causing you and your customers. .
Sep 8, 13:50 AEST
Update - We are continuing to investigate an issue impacting linked lodgements.

As a result, there may be an issue linking lodgements.

We will provide you with an update within the hour.

Thank you for your patience.
Sep 8, 12:52 AEST
Investigating - We are currently investigating an issue impacting linked lodgements

As a result, there may be an issue linking lodgements.

We will provide you with an update within the hour.

Thank you for your patience.
Sep 8, 11:58 AEST
Service Issue - Payment File Response
Resolved - ANZ has resolved the payment file response issue.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.
Sep 8, 14:52 AEST
Monitoring - We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
Sep 8, 13:52 AEST
Update - We’re aware of a payment file response issue currently impacting ANZ and their transactions.

Please note this is not a PEXA issue.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with ANZ to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.
Sep 8, 12:53 AEST
Investigating - We’re aware of a payment file response issue currently impacting ANZ and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with ANZ to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.
Sep 8, 11:56 AEST
Sep 7, 2025
System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 7, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 08:00 AEST
Scheduled - PEXA will be conducting a system maintenance release on Saturday 6 September from 8:00am – midnight AEST.

Please note the following:

- There is a low likelihood of some users being logged off. If this occurs, please simply log back in per normal.

- Some users may experience slower response times. We kindly request your patience during the deployment window.

- Some features may not be available during the deployment window. If this occurs, please retry after the conclusion of the release.
Sep 4, 10:05 AEST
Sep 6, 2025
Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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