About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

Operational
Partial Service Disruption
Significant Service Disruption
Full Service Outage
Maintenance
Services by Jurisdiction
Shared Service
VIC
NSW
QLD
WA
SA
ACT
TAS
NT

All Systems Operational

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Stamp Duty Services ? Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Financial Settlement Services ? Operational
Digital Signing Validation Operational
Mobile Signing Validation Operational
Login & Multi-Factor Authentication Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 3, 2025

No incidents reported today.

Nov 2, 2025

No incidents reported.

Nov 1, 2025
System Maintenance
Completed - The scheduled maintenance has been completed.
Nov 1, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 20:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 31 October 2025 from 8:00pm to midnight (AEDT).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal.

Thank you for your patience and understanding.
Oct 31, 14:01 AEDT
Oct 31, 2025
Oct 30, 2025

No incidents reported.

Oct 29, 2025
System Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 20:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Tuesday 28 October 2025 from 8:00pm to midnight (AEDT).

You can continue using PEXA. However, you may experience:
Slower system response time.
Temporary feature unavailability.
In rare cases, you may be logged out. Please log back in to continue as normal.

Thank you for your patience and understanding.
Oct 28, 14:57 AEDT
Oct 28, 2025
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025
System Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 20:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Friday 24 October 2025 from 8:00pm to midnight (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal.

Thank you for your patience and understanding.
Oct 22, 14:24 AEDT
Oct 24, 2025
Oct 23, 2025
System Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Wednesday 22 October 2025 from 8:00pm to midnight (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal.

Thank you for your patience and understanding.
Oct 22, 14:23 AEDT
Oct 22, 2025
Oct 21, 2025
Service Issue - ANZ Payment File Response
Resolved - ANZ has resolved the payment file response issue. Please note, this was not an issue on PEXA's side.

Impacted workspaces that had commenced settling will now proceed as scheduled.

We’re sorry for the inconvenience this has caused you and your customers.
Oct 21, 16:00 AEDT
Monitoring - We can confirm the payment file response issue impacting ANZ and their transactions is now resolved.

Impacted workspaces that have commenced settling will now proceed as expected.

Please note this was not a PEXA issue.

We’re keeping a close eye on this and we apologies again for the disruption this has caused you and your customers.
Oct 21, 15:06 AEDT
Update - We are aware of a payment file response issue currently impacting ANZ and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with ANZ to resolve this issue.

We apologies for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.
Oct 21, 14:27 AEDT
Update - We’re aware of a payment file response issue currently impacting ANZ and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with ANZ to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

Please note this is not a PEXA issue.

We appreciate your patience and will provide you with an update within the hour.
Oct 21, 13:30 AEDT
Investigating - We’re aware of a payment file response issue currently impacting ANZ and their transactions.

If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue.

We’re actively working with ANZ to resolve this issue.

We apologise for the inconvenience this has caused you and your customers.

We appreciate your patience and will provide you with an update within the hour.
Oct 21, 13:13 AEDT
Oct 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage

Opt in anytime for live alerts

You can opt-in to receiving near real-time email updates by clicking Subscription Options at the top of the page to be notified of incidents and its resolution.