About This Page

This page provides updates on how services across the Electronic Lodgement Network ecosystem are performing, so if there are interruptions, we’ll let you know here.

Please note, the cause isn’t always clear at the time of an issue but we will let you know as soon as it’s known. This will include if it is our own, and what we’ll do to rectify it or if it’s caused by one of our third-party interconnected network partners.

Operational
Partial Service Disruption
Significant Service Disruption
Full Service Outage
Maintenance
Services by Jurisdiction
Shared Service
VIC
NSW
QLD
WA
SA
ACT
TAS
NT
Identified - NT LTO have confirmed that lodgement services are currently unavailable.

While any settlements that commenced today will still proceed as planned, the associated documents are unable to be lodged until NT LTO reopens on Friday 2nd January 2026.

Dec 24, 2025 - 16:01 AEDT
Investigating - We are currently investigating an issue impacting services in NT.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.

Dec 24, 2025 - 15:02 AEDT

About This Site

The PEXA Status Page provides updates on how services and systems related to PEXA are performing. If there are any interruptions, we'll let you know here. You can opt-in to receiving near real-time email updates, by clicking Subscribe Options at the top of the page, whenever we create, update or resolve incidents.

The notifications only refer to issues affecting lodgement and settlement within normal operating hours of one or more jurisdictions. For hours of operation check out our website at www.pexa.com.au/hours-of-operation.

Workspace Creation, Document Preparation & Lodgement Services Degraded Performance
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Degraded Performance
Stamp Duty Services Operational
VIC Operational
NSW Operational
QLD Operational
WA Operational
SA Operational
ACT Operational
TAS Operational
NT Operational
Financial Settlement Services Operational
Digital Signing Validation Operational
Login & Multi-Factor Authentication Service Operational
Mobile Signing Validation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 27, 2025

No incidents reported today.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025
Resolved - This incident has been resolved.
Dec 24, 11:40 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 24, 11:11 AEDT
Update - We are continuing to investigate this issue.
Dec 24, 10:39 AEDT
Investigating - We are currently investigating an issue impacting Stamp Duty Services in Queensland.

This means that there may be delays with Stamp Duty Verification.

We’ll provide you with an update within the hour.

Thank you for your patience.

Dec 24, 09:36 AEDT
Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Resolved - The Title Activity Check service performance issue has now been resolved.
Dec 19, 16:20 AEDT
Monitoring - We are investigating a Title Activity Check service performance issue which may be impacting some customers.

You will receive another update within the hour.

Dec 19, 15:22 AEDT
Dec 18, 2025

No incidents reported.

Dec 17, 2025
Completed - The scheduled maintenance has been completed.
Dec 17, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 22:00 AEDT
Scheduled - PEXA will be undergoing scheduled system maintenance on Tuesday 16 December 2025 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal or wait until the maintenance is complete.


Thank you for your patience and understanding.

Dec 16, 22:00 AEDT
Dec 16, 2025
Dec 15, 2025
Resolved - The issue impacting out Customer Support phone line has been resolved.

We’re sorry for the inconvenience this may have caused.

Dec 15, 11:07 AEDT
Investigating - We are currently investigating an issue impacting our Customer Support phone number.

If you need to contact us urgently please email support@pexa.com.au

Dec 15, 10:42 AEDT
Dec 14, 2025

No incidents reported.

Dec 13, 2025
Completed - The scheduled maintenance has been completed.
Dec 13, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 22:00 AEDT
Scheduled - System Maintenance Messaging PEXA will be undergoing scheduled system maintenance on Friday 12 December 2025 from 10:00pm to 2:00am (AEDT).

You can continue using PEXA. However, you may experience:
- Slower system response time.
- Temporary feature unavailability.
- In rare cases, you may be logged out. Please log back in to continue as normal.

Thank you for your patience and understanding.

Dec 12, 12:03 AEDT